Allegiant Travel Company Optimizes Online Experience and Increases Revenue With Tealeaf
2008-08-25 07:01:00
Allegiant Travel Company Optimizes Online Experience and Increases Revenue With Tealeaf
Tealeaf Increases Visibility Into the Online Channel and Enhances Collaboration Among Business Units to Help Allegiant Achieve Substantial ROI
SAN FRANCISCO, CA–(EMWNews – August 25, 2008) – Tealeaf®, the leader in online
Customer Experience Management (CEM), today announced that Las Vegas-based
(
leisure destinations, is using Tealeaf’s CX Customer Behavior Analysis
tools to deliver insight into the online customer experience. Within the
first thirty days, Allegiant Travel
Company experienced revenue gains by increasing its visibility in the
online channel, immediately making Tealeaf an integral part of the
company’s recipe for continued innovation and success.
more than a million unique visitors every month at www.allegiantair.com. In
order to improve look-to-book ratios and online sales, while also
delivering top-notch service for their online customers, the company turned
to Tealeaf to understand customers’ purchasing behavior and determine ways
to improve the customer experience.
“Through Tealeaf’s comprehensive set of customer experience management
solutions we are able to further promote a robust travel experience for our
customers — our number one priority,” said Christopher Stacey, director of
consumer marketing, Allegiant Travel
Company. “Tealeaf offers our company the means to fully analyze
customer behavior and understand the online customer experience across our
organization.”
Allegiant Travel Company is also
utilizing Tealeaf to support strategic partnerships. In addition to
Allegiant Travel Company’s customers and employees,
Las Vegas-based hotel partners find utility in the Tealeaf solution.
Using Tealeaf, hotel partners are able to work with Allegiant Travel to
visualize the entire booking process, from the airline, to the hotel, to
the deals and destinations customers are being drawn to, exposing customer
behavior processes when most profitable.
“A company’s ability to deliver a seamless online customer experience is
crucial, and even just one problem with the online channel can impact
thousands of customers,” said Geoff Galat, vice president of marketing and
product strategy, Tealeaf. “By implementing solutions from Tealeaf that
offer true visibility into online customer experience, companies like
Allegiant Travel can proactively optimize their sites to ensure success at
every stage of their users’ transactions, ultimately attaining better
business results.”
About Allegiant Travel Company
Las Vegas-based Allegiant Travel Company (
linking travelers in small cities to world-class leisure destinations such
as Las Vegas, Nev., Phoenix, Ariz., Fort Lauderdale, Fla., Orlando, Fla.
and Tampa/St. Petersburg, Fla. Through its subsidiary, Allegiant Air, the
Company operates a low-cost, high-efficiency, all-jet passenger airline
offering air travel both on a stand-alone basis and bundled with hotel
rooms, rental cars and other travel related services. Additional
information on Allegiant Travel Company can be found at
About Tealeaf
Tealeaf provides online customer experience management solutions and is the
unchallenged leader in customer behavior analysis. Tealeaf’s CEM solutions
include both a customer behavior analysis suite and customer service
optimization suite. For organizations that are making customer experience a
top priority, these solutions provide unprecedented enterprise-wide
visibility into every visitor’s unique online interactions for ongoing
analysis and web site optimization. Online executive stakeholders from
ebusiness and IT to customer service and compliance are leveraging Tealeaf
to build a customer experience management competency across the
organization. Founded in 1999, Tealeaf is headquartered in San Francisco,
California, and is privately held. For more information, visit
© Copyright 2008 TeaLeaf Technology, Inc. All rights reserved. Tealeaf,
the Tealeaf word and design mark, VIA and Visibility.Insight.Answers are
registered trademarks of TeaLeaf Technology, Inc. in the United States and
other countries. Tealeaf CX, Tealeaf cxView, Tealeaf cxImpact, Tealeaf
cxReveal, Tealeaf cxVerify, Tealeaf cxConnect and Tealeaf’s CX Customer
Behavior Analysis Suite are all trademarks of TeaLeaf Technology, Inc. All
other trademarks or service marks are the property of their respective
holders and are hereby acknowledged.
Press Contacts: Tealeaf: Shoshana Deutschkron 415.932.5009 Horn Group for Tealeaf: Nicole Pack |
|
Major Newsire & Press Release Distribution with Basic Starting at only $19 and Complete OTCBB / Financial Distribution only $89
Get Unlimited Organic Website Traffic to your Website
TheNFG.com now offers Organic Lead Generation & Traffic Solutions