Bringing Meaning Back to the Marketplace

Birmingham, Alabama Aug 29, 2024 (EMWNews.com) – Brandon Matthews is passionate about bringing meaning back to the marketplace. He says, “Customers feel this lack of passion and purpose as the current market has experienced a 57% decline in customer satisfaction. Business leaders and owners also feel it as 77% of employees currently hate their job.”

Matthews believes the marketplace is badly broken but isn’t beyond repair. He is working with businesses to help enhance customer service, company culture, team health, and more.

With 20 years of experience in corporate communications, and professional and spiritual development, Brandon is a sought-after speaker and professional trainer. He’s spoken to thousands of audiences and frequently speaks on leadership, communication, customer service, mental health, and more. His insight comes from starting, leading, and coaching various organizations, teams, non-profits, and businesses for over 20 years. His experience includes leading customer service teams for Apple Inc., and training other organizations just like yours.

Jeffrey Hunter, founder and CEO of Birmingham-based Storyteller Overland, says, “Brandon Matthews is the rare thought leader who truly understands the importance of both the big picture (vision) as well as the significance of each individual brush stroke (strategy). His passion for building people to unleash the full potential of an organization is contagious, and his practical insights for the day-to-day disciplines of excellence will revolutionize the way you add value to your customer’s lives. Whether you and your team are seeking to better define your core values or authentically engage your target audience, you will benefit immensely from Brandon Matthews’ incisive communication principals and effective training style.”

Brandon offers a range of services aimed at improving company culture and team dynamics. His approach is personalized, working closely with businesses to identify challenges and develop solutions that are practical and effective.

“We start by understanding where a company is and what issues they’re facing,” Brandon says. “Then, we create strategies to address those challenges, helping businesses build stronger, more cohesive teams. After all, business is not really about the product or the profit, it’s about the people. People make the product. People sell the product. People buy the product. People produce the profit. Without the people, nothing works. Invest in your organization by investing in your people.”

Brandon’s services are available both in-person and virtually, allowing him to meet the unique needs of each client. While he prefers the connection that comes with in-person interactions, he recognizes the value and flexibility of virtual training, especially for companies with multiple locations or limited resources. He also offers free practical and powerful principles through his podcast, The Mind Your Business Podcast.

If you want to bring meaning back to your corner of the marketplace, Brandon is eager to help you achieve your goals. Connect and learn more at BrandonMatthews.com