Chiayi, Taiwan Welcomes Overseas Tourists with Multilingual Customer Service Robots in 15 Tourist Factories

Chiayi, Taiwan – In an effort to create a smart and friendly tourism environment, 15 tourist factories in Chiayi County have introduced the “5G AI Smart Tour Guide Platform” with the support of the Ministry of Digital Affairs and the Chiayi County Government. This initiative is part of the “Local Cultural Features Integration with 5G Applications and Landing Plan”. In the future, visitors to Chiayi’s tourist factories will not only be impressed by the Taiwanese local specialty products such as biotech goods , Agricultural products and delicacies but also by the smart and friendly tourism services and multilingual tourism environment.

Chiayi County Magistrate Weng Chang-liang and Taiwanese influencer Zeng Tian introduce the interactive light sculpture projection experience, offering an immersive tour of Greater Chiayi. (Photo：Chiayi Culuture x Technology Innovation Hub)

The 15 tourist factories include Chateau de Jourdeness, Pin Huang Coffee, T.K Food City, UmeTonya, CarolBrass, Minhsiung Geli, Yu-ShunFeng Peanut Empire, GoRan ChaXiang, HsinHsin Cement, Pineapple Hill, Chiayi Distillery, Co2 Tour, Shell ginger story House, Chia Nan Food Industrial, and Gaia Manor. With the introduction of digital tourist factories, these 15 factories have also jointly launched a grand gift package, combining online and offline efforts to market the characteristics and products of Chiayi County, seizing the summer tourism business opportunities.

The Chiayi County Government stated that the numerous tourist factories in Chiayi significantly contribute to tourism revenue. Supported by the 5G Cultural Technology Landing Project, Chiayi this year has partnered with the Ark Wisdom team from the Chiayi Culture and Tourism Bureau and the Cultural Technology Innovation Base, riding the wave of 5G smart tourism. The initiative includes the introduction of AI smart tour guide robots, 3D light sculpture interaction, AI mobile multilingual tours, 360-degree panoramic photography, and online and offline tourism maps in the 15 tourist factories, targeting overseas and younger generation tourists.

Chiayi County Magistrate Weng Chang-liang said that AI promotes industrial innovation and accelerates vertical integration. Chiayi County is leading other counties and cities by combining with 15 tourist factories to create the “5G AI Smart Tour Guide Platform”. From AI-guided tours to 5G experiences, it provides tourists with smart self-guided tours and multilingual support, not only offering a new 5G experience for the younger generation but also breaking language barriers to create a friendly international tourism environment, serving both domestic and international tourists.

In addition to the AI smart tour guide, visitors can also experience the 3D immersive light and shadow interactive art at the renowned Jordan Castle Light Sculpture Experience Hall in Dalin Township, Chiayi. Visitors can draw at the experience hall and project their works into the light and shadow interactive art, allowing them to travel through popular spots in Chiayi, tourist factories, and specialty foods with their exclusive companion, Zomemiao. It’s incredibly fun.

Besides Alishan Forest Recreation Area and the Southern Branch of the National Palace Museum, Chiayi is home to the world-renowned TSMC and diverse cultural tourism attractions. During the summer, numerous international tourists and visitors flock to Chiayi’s tourist factories. To welcome the summer tourism opportunities, the 15 factories have launched a gift package event. Tourists who visit any eight participating factories, complete the registration, and collect stamps on their mobile phones will receive a gift package. The offer is limited to 100 packages and is available on a first-come, first-served basis.

Related URL: https://cyhg.muguide.world/en/%e8%a7%80%e5%85%89%e5%b7%a5%e5%bb%a0%e5%b1%95%e5%8d%80/

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SOURCE: Culture & Tourism Bureau of Chiayi County