Business News

ENLASO Delivers as Promised

SOURCE:

ENLASO Corporation

2008-08-11 12:45:00

ENLASO Delivers as Promised

ENLASO Delivers as Promised

Over 98% of the Participants Who Responded to This Year’s Customer Satisfaction Survey Indicated That ENLASO Meets All of the Expectations as Defined in the Original Proposal or Scope of Work

BOULDER, CO–(EMWNews – August 11, 2008) – ENLASO Corporation (translate.com), a leading

provider of translation and localization solutions, also reports that over

98% of the participants who responded would recommend ENLASO to other

companies for localization services.

The annual survey consisted of a total of 14 questions and was sent to

active ENLASO customers. Respondents also had the option to share

additional information and feedback with ENLASO. Nearly 35% of the survey

recipients completed the questionnaire, consequently providing ENLASO with

statistically significant data to effectively compare the results with the

results from previous years.

“This year’s survey marks the third consecutive year that our standardized

survey questions have been used to determine our customers’ satisfaction

with our services and to identify opportunities for improvement,” notes

ENLASO President and Chief Operating Officer John Watkins. He continues:

“ENLASO has experienced rapid growth since conducting the last survey in

July of 2007. The results of this year’s survey confirm that even with the

expanded work volume, we continue to provide customer satisfaction that

meets or exceeds our customers’ expectations.”

“Most of the submitted feedback was very positive; however, every company

has opportunities for improvement and some very valuable feedback was

provided to fine-tune our processes. The open communication provided by the

survey is crucial in finding and addressing these opportunities,” adds Yves

Lang, ENLASO Chief Sales Officer. Lang continues: “As a leading ISO

certified localization services provider, we take pride in continually

challenge ourselves to advance the framework for ensuring the highest

customer satisfaction.”

The full results of the survey can be accessed by visiting ENLASO’s Web

site at www.translate.com.

About ENLASO (http://www.translate.com)

ENLASO Corporation, an ISO 9001 company with nearly forty years of

experience, delivers multilingual solutions to the online dating and social

networking, gaming, life sciences, medical, pharmaceutical, biotech, IT,

legal, financial, aerospace, automotive, advertising, and

telecommunications industries. Services include localization of software,

Web sites, marketing communications, technical documentation, localization

testing, and consulting and training.

For additional information, contact:
Chris Raulf
ENLASO Corporation
(303) 516-0857 x103

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