First Cohort of Students From Cisco’s Global Talent Acceleration Program in Middle East and North Africa Levant Graduate With Flying Colors

New Initiative to Narrow Gap Between Supply and Demand of Regional Networking Talent Marks Investiture of First Graduates

DUBAI, UNITED ARAB EMIRATES–(EMWNews – August 19, 2008) – Furthering its goal to develop

ongoing homegrown technical skills through education initiatives, Cisco

(NASDAQ: CSCO) marked the investiture of its first graduates of its Middle

East and North Africa Levant (MENAL) Global Talent Acceleration Program in

Dubai in early August 2008.

Part of an ongoing investment in the region, the Global Talent Acceleration

Program (GTAP) is a long-term Cisco initiative aimed at developing

next-generation local network consulting engineers (NCEs) for the company.

The 15 graduating students hailed from the inaugural Jordan facility of

GTAP, launched in November 2007. The Jordan facility based in Amman acts as

a hub and caters to trainees across the Gulf Cooperation Council (GCC), the

Levant and North Africa. The first cohort of graduating students comes from

Saudi Arabia, Egypt and Jordan.

Entry- or associate-level candidates for the program were all recent

college graduates and mid- or professional-level students who had

significant prior experience with Cisco networking. All but one of the

graduating students will make the transition to full-time employment with

Cisco Advanced Services as NCEs, working out of Cisco’s regional

service-delivery hub.

“The graduation of the first cohort of GTAP students is a milestone for

Cisco in our efforts to create skilled local staff and provide our

customers and partners with improved direct support,” commented John

Livingston, director, business development, Cisco. “By increasing the pool

of skilled and certified local associate or professional engineers, the

program will enable Cisco to better serve customers in MENAL. Our

investment will help foster a climate of confidence in which business and

government leaders commit to major new projects.”

GTAP currently has two facilities in emerging markets, the Jordan

initiative (launched in November 2007) and a Johannesburg facility which

will eventually act as a ‘hub’ for programs in emerging Africa. The program

represents a core part of Cisco’s strategy to be a truly global company

through the creation of new business models and the acceleration of local

talent networks. GTAP has particular relevance in MENAL, where there is a

need to train staff in services delivery. The program has been designed and

structured to be sustainable. The students already receive a salary and go

through the training in relatively small groups of 16 people. This enables

GTAP to put a strong emphasis on technical and professional training,

mentorship and

on-the-job training.

Cisco Learning Solutions Partners, Synergy and Fast Lane were the providers

of Cisco learning courses for the program in Amman. Estarta Solutions, a

strategic Cisco partner in the Middle East hosted and managed the program

training facility at its premises in Amman.

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