Motive and Red Bend Help Operators Overcome Barriers to Mobile and Converged Service Delivery
2008-04-01 06:01:00
Motive and Red Bend Help Operators Overcome Barriers to Mobile and Converged Service Delivery
LAS VEGAS, NV–( EMWNews – April 1, 2008) – CTIA Wireless 2008 — Motive, Inc.
(
broadband and mobile data services, and Red Bend Software, the market
leader in Mobile Software Management, today announced interoperability
between the two companies’ solutions, enabling service providers to improve
the profit potential of their mobile and converged service offerings.
As new mobile devices enter the market, new services are introduced,
presenting exciting opportunities for consumers and increased management
challenges for operators. Among the challenges, providers must be able to
roll out and provision new services, diagnose and repair problems, and
consistently manage services across a range of devices, applications,
operating systems and networks — without jeopardizing the quality of the
subscriber experience.
To address these challenges, Motive and Red Bend have collaborated to
ensure interoperability between their respective service and software
management solutions, giving operators end-to-end visibility and control
over the entire mobile service delivery chain — from the consumer device
to the back-office and network core.
Motive has verified interoperability between its Mobile Service Management
solution and Red Bend’s vCurrent® Mobile and vDirect Mobile™ client
software, establishing a standards-based reference design for the
activation, provisioning, configuration and ongoing management of
revenue-generating services. Interoperability was achieved using Open
Mobile Alliance (OMA) standards such as Device Management (DM) 1.2 and the
Firmware Update Management Object (FUMO) 1.0 enabler.
“With Red Bend’s client software deployed on over 255 million mobile
devices worldwide, we are committed to ensuring interoperability of our
FOTA and device management software with standards-compliant server
solutions,” said Richard Kinder, vice president of technology at Red Bend
Software. “By working with Motive, we can offer a standardized interface
between an operator’s management systems and applications, and the end-user
mobile device. This will enable seamless provisioning and simplified
management of a wide range of subscriber services as the worlds of fixed
and mobile services converge.”
Red Bend’s vCurrent Mobile enables manufacturers to create firmware updates
for mobile devices and for operators and OEMs to deploy and install the
updated firmware over-the-air (FOTA). Red Bend’s vDirect Mobile allows
remote configuration, provisioning and updating of mobile phones and
wireless devices over the air. In a recent study, Ovum, a leading
independent market research firm, named Red Bend the FOTA market share
leader, powering 49 percent of all new FOTA-enabled mobile phones.
“The more pervasive mobile services and devices become, the greater the
expectations of consumers with regard to how easy they should be to
purchase, use and maintain,” said Neil Dholakia, Chief Technology Officer
at Motive. “Our collaboration with Red Bend enables providers to improve
the profit potential of their mobile and converged services while
delivering a consistently high-quality experience to subscribers.”
Motive’s Mobile Service Management products are built on a standards-based
platform that enables providers to provision, manage and support a variety
of mobile and converged services. Leveraging automated, self-service and
assisted-support capabilities, Motive helps operators scale the delivery
and management of mobile and rich media services to millions of end-user
devices.
To learn more, visit Red Bend at CTIA Wireless 2008 in meeting room MR-643,
Hall C5.
About Motive, Inc.
Motive provides service management software for broadband and mobile data
services. Motive’s software is helping wireline, wireless, cable and
satellite operators worldwide deliver a new generation of IP-based services
that seamlessly integrate voice, video and data into a single, connected
experience. With Motive, operators can leverage one service management
platform to automate and remotely manage key customer touch points
throughout the service lifecycle, across multiple services, networks and
devices. The result is a consistent, unified experience for both customers
and service providers that increases revenues from new and converged
services, reduces fulfillment and support costs, and drives greater
customer satisfaction and loyalty.
About Red Bend Software
Red Bend Software helps mobile phone manufacturers and network operators to
accelerate the adoption of new services and features, respond rapidly to
customer needs, and reduce support costs through mobile software management
solutions. LG Electronics, Motorola, NEC, Sharp, Sony Ericsson and other
large handset manufacturers use Red Bend’s firmware over-the-air (FOTA)
mobile client software to quickly and reliably deliver compact firmware
updates to more than 255 million mobile phones in the hands of consumers.
Founded in 1999, Red Bend Software is a privately held, venture
capital-financed company with offices in China, Israel, Japan, Korea, the
U.K and the U.S. More information is available at www.redbend.com.
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