Request Through Payment Resolution

KING OF PRUSSIA, Pa.–(EMWNews)–MRO Corp., the market leader of shared-service, release-of-information

(ROI) solutions for healthcare providers, today announced RAC Tracker

Online, a request management program that enables hospitals to

effectively manage the entire Recovery Audit Contractor (RAC) audit

process.

The new module will allow healthcare providers to manage incoming RAC

requests from initial audit through the appeals process and payment

resolution. In addition to tracking all aspects of the process, RAC

Tracker Online creates detailed trend analyses, identifying steps that

will allow providers to enhance the claims process and avoid future

audits.

Many RAC reviews begin with a release-of-information (ROI) request. RAC

Tracker Online will be integrated with MRO’s

flagship software, ROI Online™, as well as

being offered as a stand-alone product for facilities not currently

using the ROI management software. RAC Tracker Online:

• Facilitates data entry of patient demographics, services provided, etc…;

• Coordinates RAC processing workflow;

• Organizes provider requirements, process summaries, error analyses and

  deadlines;

• Captures requested documentation and RAC-related correspondence; and

• Manages ROI, financial and RAC reporting.

“With the ongoing expansion of the Centers for

Medicare & Medicaid Services’ (CMS) RAC

program to uncover improper Medicare payments –

both overpayments and underpayments, we realized the emergent need for

tracking and reporting tools to effectively manage the entire RAC

request process at the provider level,” said

CEO of MRO, Stephen Hynes.

“Everything from submitting claim histories to

uploading medical records to filing appeals will be required under tight

deadlines. Organizations that cannot meet these deadlines are

automatically determined to have filed an incorrect claim, resulting in

extensive lost revenue. RAC Tracker Online prepares healthcare providers

to more efficiently manage RAC requests and identifies opportunities to

improve clinical and financial documentation –

thereby avoiding future audits.”

With RAC Tracker Online, the RAC request is logged into the system as a

normal ROI request and the healthcare provider uploads the requested

documentation for delivery to the RAC. Automatic RAC requests with no

required medical documentation can also be logged into the system for

reporting purposes. Once the RAC has reviewed the claim and medical

records, and made a determination as to whether there was any

overpayment or underpayment, the information is logged into the system.

If the provider does not agree with the decision, RAC Tracker Online

offers an automatic appeal letter generation capability, allowing the

system’s user to quickly comply and meet

stated deadlines.

MRO will be conducting free Webinars throughout July and August to

introduce the features of RAC Tracker Online and discuss the new

capabilities that may be beneficial in this new environment.

About MRO Corp

MRO is the market leader of shared-service, release-of-information (ROI)

solutions for healthcare providers. By continually enhancing its

proprietary technology and utilizing the latest in software and document

capture systems, MRO provides simple, effective, and affordable ROI

solutions that integrate with daily workflow processes for both

paper-based and electronic record systems. For additional information,

visit MRO on the Web at www.mrocorp.com.

Major Newsire & Press Release Distribution with Basic Starting at only $19 and Complete OTCBB / Financial Distribution only $89

Get Unlimited Organic Website Traffic to your Website 
TheNFG.com now offers Organic Lead Generation & Traffic Solutions