Popular Online Retailer QCI Direct Selects the Newgistics

Postal-Based Logistics Solution to Boost Customer Service Through

Seamless Integration of Shipping Services

AUSTIN, Texas–(EMWNews)–Newgistics Inc., the only provider of a postal-based, intelligent

logistics solution for forward and returns shipping, today announced

that QCI Direct, a New York-based home goods cataloger, has selected the

Newgistics Intelligent Logistics Management solution to manage its

outbound shipping process.

Using the cost-effective Newgistics solution to streamline the shipping

process, QCI Direct has increased its ability to effectively manage vast

numbers of product shipments without sacrificing customer service or

quality.

“QCI Direct is committed to providing its

customers with practical, high-quality products through the most

convenient and pleasant shopping experience possible,”

said Jane Glazer, president, founder and owner of QCI Direct. “Newgistics

helped reduce time and automate manual tasks while introducing

flexibility that will benefit our customers in the long term. We look

forward to expanding our usage of Newgistics robust shipping solutions.”

Launched in 1983, QCI Direct is the parent company for the Home Trends,

Sleep Solutions and Picket Fence Catalogs. The company is an online home

supplies catalog company that enables millions of consumers to shop for

bargains and brand-name home care products from the comfort of their

homes. Understanding that a positive shipping and delivery experience

increases customer satisfaction and loyalty, QCI Direct selected the

Newgistics logistics solution for the seamless shipping and integration

of in-house shipping, from the warehouse floor to the customer’s

door.

“QCI Direct’s

decision to utilize Newgistics for its logistics solution fits with the

company’s existing reputation for providing

impeccable products and customer service,”

said Ken Johnson, vice president of sales at Newgistics. “With

Newgistics, the company can now extend this level of service beyond the

sale, to ensure customer loyalty and increase profitability.”

The Newgistics Intelligent Logistics Management solution is the industry’s

first, highly-customized forward and reverse logistics offering that

delivers unparalleled visibility, individualized reporting for

streamlined inventory management and a unique Web-based technology for

easily tracking the return and delivery process. Newgistics also offers

transportation management capabilities for Less-than-Truckload and

Truckload shipping.

ABOUT NEWGISTICS INC.

Newgistics (www.newgistics.com)

provides direct marketers and retailers with the only postal-based,

intelligent logistics solution for forward and returns shipping focused

on residential pickup and delivery. The flagship solution, Newgistics

SmartLabel®, features a dynamic barcode

integrated with customer data at the point-of-sale that allows the

shipper to populate its CRM systems with the customer’s

information once the barcode is scanned in the Newgistics process.

Newgistics lowers handling and overhead costs, maximizes operational

control and drives greater customer satisfaction. Newgistics provides a

competitive alternative to the traditional, expensive parcel carriers

and drives customer loyalty while increasing profitability for leading

retailers like Neiman Marcus and Abercrombie & Fitch.

ABOUT QCI DIRECT

QCI Direct (http://www.shophometrends.com)

is the Rochester, New York-based parent company of Home Trends, Sleep

Solutions and Picket Fence. For over 20 years, QCI Direct has been

delighting millions of customers with products that make life easier by

simplifying cleaning, cooking and home care, indoors and out. With more

than 150 employees, the company began as a small microwave accessory

catalog and has blossomed into a multi-title collection with products

that number in the thousands.

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