JMP Securities Selects Parature as a Hot 100 Private Software Company

Vienna, VA (EMWNews) July 22, 2008 — Parature, the global leader in on-demand customer service software, announced today that it has been selected as a Hot 100 private software company by JMP Securities’ software research team. JMP Securities, headquartered in San Francisco, CA, is a full-service investment bank that provides equity research, institutional brokerage and investment banking services to public and private growth companies and their investors.

Parature Logo

JMP Securities selected Parature as a Hot 100 private software company based on data collected by their research team’s work in the software segment. They identified companies that are involved in key trends, such as Software-as-a-Service (SaaS), those who have received such recognition as, SmartCEO Future 50, Customer Interaction Solutions Product of the Year, SIIA CODiE Finalist for their products and services, venture capital investments from top tier firms, such as Accel Partners, and those who are leaders in their segment.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

“Parature is the smartest, most efficient way for organizations to support their customers,” stated Duke Chung, Parature CEO and President. “Parature has attained tremendous growth and we attribute that growth to the vast market we serve, the world-class products we deliver and the visionary customers we support. We are honored to be recognized as one of Hot 100 private software companies by JMP Securities.”

Parature, Inc.

Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal’s list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 10 million end users worldwide. For more information, visit www.parature.com.

Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.

Media Contact:

Dayna Tenorio

571.730.6241

dtenorio @ parature.com