Safeguard Summer Memories With a Custom Data Backup Plan From support.com

Enter to Win a Digital Camera, Photo Printer, Backup Device and support.com Services in the “Safeguard Your Summer Memories Sweepstakes”

REDWOOD CITY, CA–(EMWNews – August 20, 2008) – Summer is a time for making memories to

last a lifetime. Weddings, vacations and even lazy Saturdays by the pool

mean digital photos, videos and summer playlists that will serve as

important reminders for years to come. support.com, the leader in solving

personal computer problems quickly over a broadband connection, is ready to

help safeguard those memories with these tips for backing up your important

files:

--  Know Your Options. There are several options for backing up your

    important data.  Keeping a removable storage device connected to your

    computer means backups can happen without you needing to lift a finger.

    Alternately, online backup sites ensure that your data is distributed and

    safer in the case of a localized disaster like an earthquake or fire.

--  Backup Continually.  If you have an attached storage device, you can

    set your system to backup automatically as changes are made to your data.

    If your storage device is not always attached, set it to sync and backup

    your data whenever you plug it in.

--  Handle Precious Memories with Care.  For once-in-a-lifetime events

    like weddings, childhood memories and vacations, creating CDs of photos to

    distribute to friends and family lets you share memories and acts as a

    distributed backup to protect against localized data loss.

--  Don't Rely On Online Photo Hosting Sites as Backup. Photo hosting

    sites are a great way to share memories with friends and family.  If

    someone posts photos of your special day, make sure to save copies locally

    and back them up -- don't assume they will always be available on the site.

--  Create a Backup Plan For Back-to-School. For students, setting up

    "version backups" is critical.  You never know when you might suddenly need

    a paragraph from a previous version of a paper.  Version backups also

    prevent late-night catastrophes like accidentally saving over an important

    document.

--  Customize Your Backup Plan. Every family, business and individual has

    unique needs and priorities.  If you're not sure what kind of plan suits

    you best, let the experts at support.com listen to your concerns and craft

    a custom plan to help make sure your data is safe.  support.com's expert

    Solutions Engineers will work with you to create the ideal backup scenario,

    then connect to your computer via a secure remote connection to put your

    plan in action.

    

To get you started on your way to creating and saving this year’s summer

memories, support.com announces the Safeguard Your Summer Memories

Sweepstakes. Enter once per day at www.support.com for the chance to win a

grand prize pack including a Canon Powershot SD750 digital camera, Epson

PictureMate Dash Photo Printer, a Seagate FreeAgent Pro External Hard Drive

for backing up your files, plus support.com PC Tune and Protect and Data

Backup services. Three runners up will also receive a PC Tune and Protect

service from support.com. The sweepstakes starts today and runs through

November 1, 2008.

Data Backup Service is available for $49.99 at www.support.com or by

calling 1-800-PC-Support.

About support.com

support.com, a leading provider in the growing remote technology services

space, wants to fundamentally change the way people fix technology

problems. Previously, a computer meltdown meant pleading phone calls to

tech-savvy friends and family, a trip to the computer store or a long wait

for a technician to arrive and fix it. support.com’s suite of tools mean a

qualified technician can diagnose and repair most technology problems

quickly over the phone, typically for less than the cost of in-store or

in-home service. Additionally, support.com’s services can happen while you

watch, so they are ideal for people who are concerned about privacy and

security. The company behind support.com is SupportSoft (NASDAQ: SPRT),

which provides software and services that make technology work. The

Company’s solutions reduce technology support costs, improve customer

satisfaction and enable new revenue streams for companies reaching 50

million users worldwide.

support.com is a registered trademark of SupportSoft, Inc. All other

company names, brand names and trademarks are the property of their

respective owners. None of the entities mentioned herein, other than

SupportSoft, is a sponsor of or otherwise affiliated with this promotion.