MetroPCS Recognized for Superiority in Customer Service

DALLAS–(EMWNews)–MetroPCS Communications, Inc. (NYSE: PCS), the nation’s

leading provider of unlimited wireless communications service, earned

the highest ranking in the J.D. Power and Associates third annual

Prepaid Customer Satisfaction Study.

The J.D. Power and Associates 2008 Wireless Prepaid Customer

Satisfaction Study^SM provides a comprehensive

review of wireless prepaid service and is derived from interviews that

occurred from February 11 to July 1, 2008. MetroPCS was rated highest by

consumers in the overall prepaid satisfaction index, scoring well above

the industry average, in the areas of brand image, cost of service,

account management, initial activation and service plan options.

“The J.D. Power and Associates study is

another example of how MetroPCS is committed to consumers,”

said Roger Linquist, president and CEO for MetroPCS Communications, Inc. “MetroPCS

offers an affordable, worry-free, and quality wireless experience. We

are truly honored to be recognized by the highly-regarded Prepaid

Customer Satisfaction Study from J.D. Power and Associates.”

MetroPCS’ plans range from $30 to $50 per

month and allow subscribers to talk all they want, 24-hours-a-day, seven

days a week. Unlike most carriers, MetroPCS does not require a signed

contract, which means that consumers can activate service without going

through a credit check or paying a deposit. While options and services

depend on the selected plan, subscribers can further enhance their

service with “unlimited”

advanced feature packages that include voicemail, caller ID, call

waiting, three-way calling, text and picture messaging, push e-mail,

mobile Internet browsing, mobile instant messaging, and the recently

announced unlimited Metro411, a voice-activated, premium directory

assistance service.

Consumers can visit any of MetroPCS’ current

authorized dealer locations and company-owned retail locations or visit

MetroPCS’ web site at www.metropcs.com

to sign up for service plans, and choose from a lineup of wireless

phones from the top handset manufacturers.

About MetroPCS Communications, Inc.

Dallas-based MetroPCS Communications, Inc. (NYSE: PCS) is a provider of

unlimited wireless communications service for a flat-rate with no signed

contract. MetroPCS owns or has access to licenses covering a population

of approximately 149 million people in 14 of the top 25 largest

metropolitan areas in the United States, including New York,

Philadelphia, Boston, Miami, Orlando, Sarasota, Tampa, Atlanta, Dallas,

Detroit, Las Vegas, Los Angeles, San Francisco and Sacramento. As of

June 30, 2008, MetroPCS had approximately 4.6 million subscribers and

currently offers service in the Miami, Orlando, Sarasota, Tampa,

Atlanta, Dallas, Detroit, Los Angeles, San Francisco, Las Vegas,

Philadelphia, Sacramento and Shreveport –

Bossier City metropolitan areas. For more information please visit www.metropcs.com.

About J.D. Power and Associates

Headquartered in Westlake Village, Calif., J.D. Power and Associates is

a global marketing information services company operating in key

business sectors including market research, forecasting, performance

improvement, training and customer satisfaction. The firm’s

quality and satisfaction measurements are based on responses from

millions of consumers annually. For more information on cell phone

ratings, car reviews and ratings, car insurance, health insurance and

more, please visit JDPower.com. J.D. Power and Associates is a business

unit of the McGraw-Hill Companies.

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