Rootle is Set to Demonstrate KPI-First Voice AI for Financial Services at India FinTech Summit – Awards 2026

Mumbai, Maharashtra Aug 13, 2026 (EMWNews.com) – Rootle, a KPI-first Voice AI Platform built for enterprise customer engagement, will exhibit at the India FinTech Summit & Awards 2026, taking place on 12 August at ITC Maratha, Andheri East, Mumbai. Now in its 3rd edition and organized by UBS Forums under the theme “Navigating the Future of Fintech,” the summit brings together CIOs, CTOs, and senior technology leaders from India’s banks, NBFCs, and fintech companies for a day of keynotes, panel discussions, and closed-door dialogue, culminating in the India FinTech Awards 2026. 

At the booth, Rootle will run live Voice AI for Banking demos built specifically for BFSI use cases: loan and account queries, EMI reminders, KYC follow-up, and fraud alert calls, handled through multilingual voice interactions on the attendee’s own telephony stack. Rather than showcasing conversational AI as a novelty, the company will walk visiting technology leaders through its core positioning — a Conversational OS that treats every borrower and customer call as a measurable outcome, tracked against a single north star metric: Task Completion Rate (TCR). 

“The future of Voice AI in banking won’t be measured by how well it converses, but by how often it gets the job done. Task Completion Rate is the metric that matters.” — Rahul Desai, Client Growth Manager at Rootle

With over 500 BFSI and fintech attendees expected globally across past editions, and senior technology leadership from institutions including Axis Bank, Kotak Mahindra Bank, ICICI Bank, HDFC Bank, YES Bank, Tata Capital, and Godrej Capital in the room, the summit represents one of the most concentrated gatherings of BFSI technology buyers in India this year. Rootle’s presence is aimed squarely at that audience: institutions weighing how to move AI and automation initiatives from pilot to production across lending, collections, and support. 

The executives at Rootle will focus on five areas that reflect the platform’s core enterprise value. First, live demos will show voice AI resolving real banking and lending conversations in real time. Second, the company will detail how it measures success through TCR rather than vaguer engagement metrics, and what improving that number means in practice for voice AI for payment collection, onboarding, and support workflows. Third, Rootle will demonstrate integration with existing telephony, core banking, LOS/LMS, and CRM systems, with go-live timelines measured in weeks rather than months. Fourth, the platform’s Multilingual Voice AI capability, support for 20-plus Indian languages including Hindi, Tamil, Gujarati, and Marathi — will be shown handling consistent, compliant conversations across languages. Fifth, given that compliance is non-negotiable for BFSI buyers, Rootle will walk technology leaders through its regulatory architecture, covering RBI-aligned calling practices, DPDP Act data handling, data residency, and end-to-end call encryption. 

Every Rootle deployment is built around India’s regulatory framework from the outset, including TRAI 140/1600 series and end-to-end call encryption, rather than compliance measures added after deployment. The company positions this as a differentiator for BFSI buyers, for whom regulatory exposure is a primary blocker to scaling conversational AI. 

Attendees at India FinTech Summit & Awards 2026 can book a dedicated one-on-one session with the Rootle team on the day to discuss their institution’s customer engagement or collections challenges and identify the highest-ROI voice AI use case for their operation. 

Learn more about our participation: https://rootle.ai/rootle-will-exhibit-at-india-fintech-summit-awards-2026/  

About India FinTech Summit & Awards 2026 

The India FinTech Summit & Awards 2026, now in its third edition, brings together CIOs, CTOs, and senior technology leaders from India’s banks, NBFCs, and fintech companies under the theme “Navigating the Future of Fintech.” Organized by UBS Forums and held at ITC Maratha, Mumbai, the summit focuses on key areas including AI and automation, digital lending, open banking, cybersecurity, regulation, and personalization. The event also features keynotes, panel discussions, closed-door conversations, and the India FinTech Awards 2026, recognizing organizations and leaders driving innovation in India’s financial services sector. 

About Rootle 

Rootle is a KPI-first Voice AI platform built on a Conversational OS that orchestrates end-to-end customer conversations across voice, chat, WhatsApp, RCS, and email. It doesn’t just handle calls – it understands intent, adapts context, and guides users through complete journeys across channels. From engagement to resolution, the platform blends automation with human handoff when needed. Every interaction is measured and optimized to deliver real business KPIs.