Business News
Brigham and Women’s Hospital Signs With LodgeNet Healthcare to Provide Patient Education and on Demand Entertainment Solutions
2008-07-17 10:54:00
Customized Interactive Solution Increases Patient Satisfaction and Provides
Joint Commission-Compliant Patient Education
BOSTON and SIOUX FALLS, S.D., July 17 /EMWNews/ -- Brigham
and Women's Hospital and LodgeNet Healthcare, a division of LodgeNet
Interactive Corporation (Nasdaq: LNET), announced an agreement that brings
the LodgeNetRX(TM) Interactive Patient Television System to more than 700
patient beds at Brigham and Women's Hospital in Boston. Brigham and Women's
Hospital, an internationally renowned teaching affiliate of Harvard Medical
School, launched the system this July to provide patients with access to on
demand entertainment and patient specific education.
In support of this agreement, LodgeNet completely re-designed the
hospital's patient TV network and installed the company's video on demand
(VOD) movies, music, and its patient education management solution (which,
when fully implemented, will be provided in conjunction with Patient Edu,
LLC).
"We did a thorough evaluation of interactive system options in the
market and selected the most reliable, proven and scalable system to
support our goals of better educating and empowering patients," said
Jennifer Nadelson, MBA, administrative director, Brigham and Women's
Hospital. "LodgeNet's track record and expertise in planning, managing, and
implementing their solutions assured us that the project would be handled
professionally and efficiently."
"The LodgeNet installation crew was professional and handled our cable
plant and infrastructure project seamlessly," added Nadelson. "We look
forward to enhancing our patient experiences in the future with the
features of this new system."
A growing number of hospitals now offer hotel-like amenities to ease
the stress of hospital stays, and a recent survey conducted by LodgeNet
showed that hospitals with interactive patient television systems enjoyed
greater patient satisfaction ratings and other benefits than hospitals
without such systems. The research supported a key theme that is well
recognized by hospital employees: when patients have easy access to rich
interactive media, entertainment content and medical information, they feel
more empowered and satisfied with their experiences. In addition, U.S.
hospitals see some five million re-admissions a year, and experts cite
better patient education as one potential opportunity to reduce this
number.
Ann Furey, RN, Patient Education Program manager, said, "LodgeNet
Healthcare and Patient Edu, LLC are working with my team to better
understand our Patient Education Program principles. Brigham and Women's
Hospital strives for excellence in all aspects of patient care, and patient
education is no exception. We intend to advance our efforts toward this
goal through the application of this solution in our patient interactions."
"To have such a prestigious hospital rely on LodgeNet for their patient
education and entertainment needs speaks volumes about the service they
know we can deliver," said Gary Kolbeck, vice president of Healthcare
Business Development for LodgeNet. "Our system can benefit not only the
patient but the hospital as well with improved operational efficiencies."
Brigham and Women's Hospital is consistently ranked among the top
American hospitals and has been ranked on US News and World Report's Honor
Roll of America's best hospitals for 11 consecutive years. It is the only
hospital in the nation to be named for eight consecutive years to
Solucient's list of Top 100 Hospitals. In 2008, it was recognized by the
University HealthSystem Consortium (UHC) for being one of five top
performing academic medical centers in the country in a quality and safety
benchmarking study.
The LodgeNetRX Interactive Patient Television System is a leading
solution supporting a growing trend in which more hospitals and healthcare
facilities are seeking to deploy interactive TV systems as a way of better
informing and empowering patients throughout the continuum of care.
LodgeNet Healthcare has sold its interactive systems to 31 healthcare
facilities to date. The company will be demonstrating its LodgeNetRX
solution at the 45th Annual Conference & Technical Exhibition of the
American Society for Healthcare Engineering (ASHE) of the American Hospital
Association (AHA), July 20-23 in Washington, DC. For more information,
please visit the LodgeNet Healthcare Website at http://www.lodgenetrx.com/.
About Brigham and Women's Hospital
Brigham and Women's Hospital (BWH) is a 757-bed nonprofit teaching
affiliate of Harvard Medical School and a founding member of Partners
HealthCare, an integrated health care delivery network. In July of 2008,
the hospital opened the Carl J. and Ruth Shapiro Cardiovascular Center, the
most advanced center of its kind. BWH is committed to excellence in patient
care with expertise in virtually every specialty of medicine and surgery.
The BWH medical preeminence dates back to 1832, and today that rich history
in clinical care is coupled with its national leadership in quality
improvement and patient safety initiatives and its dedication to educating
and training the next generation of health care professionals. Through
investigation and discovery conducted at its Biomedical Research Institute
(BRI), BWH is an international leader in basic, clinical and translational
research on human diseases, involving more than 860 physician-investigators
and renowned biomedical scientists and faculty supported by more than $416
M in funding. BWH is also home to major landmark epidemiologic population
studies, including the Nurses' and Physicians' Health Studies and the
Women's Health Initiative. For more information about BWH, please visit
http://www.brighamandwomens.org.
About LodgeNet Interactive
LodgeNet Interactive Corporation is the leading provider of media and
connectivity solutions designed to meet the unique needs of hospitality,
healthcare and other guest-based businesses. LodgeNet Interactive serves
more than 1.9 million hotel rooms representing 10,000 hotel properties
worldwide in addition to healthcare facilities throughout the United
States. The company's services include: Interactive Television Solutions,
Broadband Internet Solutions, Content Solutions, Professional Solutions and
Advertising Media Solutions. LodgeNet Interactive Corporation owns and
operates businesses under the industry leading brands: LodgeNet,
LodgeNetRX, and The Hotel Networks. LodgeNet Interactive is listed on
NASDAQ and trades under the symbol LNET. For more information, please visit
http://www.lodgenet.com.
LodgeNet and LodgeNetRX are trademarks or registered trademarks of
LodgeNet Interactive Corporation. Other trademarks are the property of
their respective owners.
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