Business News
Mid-Market and Large Enterprises Go Live on NetSuite For ERP, CRM and Ecommerce Automation
2008-08-05 11:04:00
Mid-Market and Large Enterprises Go Live on NetSuite For ERP, CRM and Ecommerce Automation
NetSuite Supports Intuitive Surgical's Rapid Growth Nestle UK Builds Online
Store with NetSuite Ecommerce in Six Weeks Wasserman Replaces Microsoft
Dynamics-Great Plains with NetSuite For ERP and CRM
SAN MATEO, Calif., Aug. 5 /EMWNews/ -- NetSuite Inc.
(NYSE: N), a leading vendor of on-demand, integrated business management
software suites, today announced the latest mid-market and large enterprise
companies to go live on NetSuite after successful and on-time
implementations. NetSuite's role at Intuitive Surgical, Nestle UK, and
Wasserman Media Group -- three companies competing in highly diverse
industries -- demonstrates the breadth of functionality that NetSuite
brings to the challenge of managing complex business processes across a
wide range of vertical markets while addressing real-world business needs.
For example, Intuitive Surgical, a leader in operative surgical
robotics, is using NetSuite CRM to integrate and manage a number of complex
business process services that they provide to hospitals across the United
States. Nestlé UK used NetSuite Ecommerce to build a completely integrated
online store in six weeks, under rigid requirements. Nestle UK now runs its
entire online store for employees and local communities on NetSuite.
Wasserman Media Group, LLC, a worldwide leader in sports marketing and
content, replaced Microsoft Dynamics-Great Plains with NetSuite to run its
front and back-office operations -- which are unique in the sports
marketing industry -- including partner athlete commissions management, and
tracking and billing direct costs to customers. For more information about
NetSuite customer successes, please visit
http://www.netsuite.com/customersuccess.
New Customer Implementations
The new customers announced today are the latest in a growing list of
enterprises that have adopted NetSuite's on-demand suites in recent months.
All three companies leveraged the expertise of NetSuite's Professional
Services team to achieve successful, on-time implementations.
Intuitive Surgical, Inc. (http://www.intuitivesurgical.com) (Nasdaq:
ISRG) is a publicly traded, $600 million company that is a leader in
operative surgical robotics. Intuitive Surgical selected NetSuite CRM to
integrate its business process services for hundreds of hospitals
nationwide. These services include tracking where and when its operative
surgical systems are used, as well as which surgeons are using them. In
addition, Intuitive Surgical's sales organization uses NetSuite to manage
sales business processes, including tracking all new sales opportunities
with surgeons and hospitals, and managing long sales cycles. NetSuite gives
Intuitive Surgical access to real-time reporting, thus providing timely
information about the usage of surgical systems and accessories, which is a
key indicator of product success.
"We chose NetSuite CRM for several reasons," said Chris Boots,
Director, Sales & Marketing Operations, Intuitive Surgical. "First and
foremost, NetSuite has the deep CRM functionality we needed to set up all
of our cases, customers and contacts. In addition, NetSuite Professional
Services was able to create more than 100 custom fields for our specific
needs. Not only did we go live in 120 days, on time and within budget, but
the NetSuite team was a pleasure to work with. With NetSuite now live,
we're looking forward to exploring NetSuite's deep functionality as our
needs change and grow."
Nestle UK Ltd (http://www.Nestle.co.uk) is the UK-based operation of
the world's nutrition, health and wellness company. The company is famous
for NESCAFE and Kit Kat, but is also known in the United Kingdom for its
brands of milk, cream, and pasta.
Following legislative changes, the company underwent a major
reorganization of its manufacturing and distribution site in York,
resulting in the loss of space for its popular staff shop. NetSuite began
working with Nestle UK to develop an online store where current and former
employees and selected members of the local community could log on, browse
available stock, place orders and collect them later. Two of Nestle UK's
more important requirements were that the online store be designed so that
it would be simple and easy to use, and that it must be completed within a
firm six-week deadline. NetSuite and its Professional Services team worked
to customize the online store and were able to deliver exactly what Nestle
UK asked for.
Wasserman Media Group, LLC (http://www.wmgllc.com) is a worldwide
leader in sports marketing and content. Wasserman replaced Microsoft
Dynamics-Great Plains with NetSuite to meet its unique business needs in
the sports marketing industry. With NetSuite, Wasserman is managing complex
business processes such as partner athlete commissions, athlete management,
and tracking and billing direct costs to customers. Thanks to the
simplicity of customizing NetSuite to address specific business
requirements, Wasserman's accounting team can now easily access accounting
and financial reports that present the company's business performance in
real-time.
"Since we went live last year, we have found NetSuite to be an
excellent fit for the unique needs of the sports marketing industry, and
superior to what we had before," said Holly Winkler, Vice President,
Accounting, Wasserman Media Group, LLC. "NetSuite makes it very easy to
research transactions, compile financial results and perform
simple-yet-complex tasks such as routing expense reports for approval and
billing clients for direct costs. With NetSuite, we can track our
accounting and financial transactions by projects, departments, and
athletes and report on specific financial results in each category.
"NetSuite's customization capabilities are also superior to anything
we've ever had before," Winkler continued. "We have a complex and automated
commissions management system for our vendors set up in NetSuite, via the
Partner Center. Lastly, we have been extremely happy with the excellent
customer service provided by NetSuite's team. We envision doing even more
with our NetSuite system in the future, particularly in the area of CRM."
For more information about NetSuite Inc., please visit
http://www.netsuite.com.
NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.
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