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Nexidia Repeats as Winner of ‘Market Leader Award’ for Speech Analytics

2008-08-25 08:57:00

 Company retains top honors for second year in a row in awards from Speech

                            Technology Magazine



    ATLANTA, Aug. 25 /

EMWNews

/ -- Nexidia, the market-leading provider of audio search and speech analytics solutions, today announced the company has been named winner of Speech Technology magazine's 2008 Market Leader Award in the Speech Analytics category for a second consecutive year. Further extending its reputation for delivering the most powerful, flexible, and affordable speech analytics solutions in the market, Nexidia was presented with the prestigious award at the magazine's 14th Annual SpeechTEK Conference and Exposition held in New York City from August 18-20. Established by Speech Technology in 2007, the Market Leader Awards are judged by an independent panel of industry analysts and Speech Technology editors. In the Speech Analytics category, judging was based on three dimensions: accuracy, depth of functionality, and customer satisfaction. In an article announcing award winners, the editors wrote that Nexidia "retains the winner's spot it earned last year," again topping competitors for both accuracy and overall customer satisfaction. The article also highlighted Nexidia's unique pricing structure, which allows its customers the low-risk flexibility to deploy in a 90-day QuickStart program before committing to a long-term software license or managed services contract. During SpeechTEK 2008, Nexidia announced the release of the highly anticipated next-generation version of the company's flagship product, Enterprise Speech Intelligence (ESI) 7.0, as well as the availability of Nexidia's "QuickStart Libraries," a knowledgebase of speech analytics search routines enabling dramatically accelerated project delivery and time-to-insight. Representing an evolutionary leap forward in speech analytics, ESI 7.0 features breakthrough visual reporting and analytics tools -- combined with vastly improved search performance, scalability, and speed -- that enable better and faster decision-making across a contact center's entire operations. And because ESI can be integrated directly with all major call recording platforms, these solutions are available to every contact center no matter which call recorder they have deployed. "Recipients of the Speech Technology magazine's Speech Industry Awards are recognized for accomplishments that stand out from the crowd," said David Myron, editorial director of Speech Technology magazine. "They have distinguished themselves through their individual accomplishments, service to the industry and the implementation of truly innovative new applications using speech technology." "It is an honor to once again be presented with this prestigious award by the industry's leading publication at the biggest speech technology event of the year," said John Willcutts, president and CEO of Nexidia Inc. "From the start, we've focused on providing speech analytics solutions that truly deliver business value to our customers by providing the most relevant information in the most timely and cost effective manner. Winning this Market Leader award is validation of that philosophy as well as a testament to the hard work, dedication and creativity of all of our people." SpeechTEK is the speech technology industry's annual showcase of new products and services with leading companies from all over the world attending to demonstrate the latest innovations, strategies and applications using speech technology. Additional information on all the 2008 award recipients is published in the September 2008 issue of Speech Technology magazine and is available online at http://www.speechtechmag.com

    About Nexidia



    Nexidia is the audio and video search company with patented

technologies and breakthrough applications that enable customers to quickly

gain new insight, build competitive advantage and realize the amazing

possibilities now discoverable in audio and video content from call

centers, media outlets, government intelligence and legal discovery. For

more information, please visit http://www.nexidia.com .





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