Unibased Systems Architecture’s Access Management Application Utilized to Centralize Radiology Scheduling at Oakwood Healthcare Systems
2008-08-05 07:00:00
Unibased Systems Architecture’s Access Management Application Utilized to Centralize Radiology Scheduling at Oakwood Healthcare Systems
Reduced Denials and Improved Cash Flow Expected from Moving Revenue
Cycle Functions to Front End of Scheduling Process
CHESTERFIELD, Mo.–(EMWNews)–Unibased Systems Architecture, Inc. (USA) today announced a successful
go live at Oakwood Healthcare Systems (OHS), centralizing scheduling for
all radiology departments across the organization. USA’s
#1 KLAS rated enterprise scheduling application, Resource Management
System (RMS), is utilized across four inpatient hospitals and eight
outpatient sites to allow for the many steps of the pre-registration
process to be consolidated into a one-step process, thereby decreasing
the number of phone calls received by the patient and allowing OHI to
capture the resultant labor savings. Other than centralizing radiology
scheduling, the major change is moving traditional back-end processes
such as insurance verification, ICD-9 coding and medical necessity
compliance checking to the front end of scheduling.
“From a system perspective, moving this
process to the front end of the revenue cycle during scheduling will
ensure system-wide consistency through process standardization,
accountability, and ownership within the scheduling process. We expect
it to reduce denials and accelerate cash flow by improving data
collection and streamlining financial clearance workflow prior to
service delivery,” said Lynn Flynn, Corporate
Director of Revenue Cycle Operations, OHI. “We anticipate improved
patient satisfaction by informing the patient of their financial
liability prior to service and through fast check-in at the site of
service.”
“In today’s
environment of increased patient financial responsibility and related
ever-expanding charitable care incurred by healthcare provider
organizations, moving more of the revenue cycle functions to the front
end of the process is an easy way for our clients to avoid unexpected
write offs and maintain financial viability. Oakwood Healthcare had this
as part of their vision from the beginning of our relationship. Once the
client captures an ICD-9 code, our application’s
managed care rules support the identification of medical necessity
without additional cost. It’s another strong
contributor to a rapid ROI,” said Cindy
Borders, Vice President, Client Services.
About Oakwood Healthcare Systems:
Oakwood Healthcare System (OHS) is one of the most comprehensive
health care delivery systems in southeast Michigan. Oakwood serves
residents over a 500-square-mile area and operates four acute care
hospitals, several health centers and a vast number of specialty
services, including three centers of excellence. More
than 1,300 physicians, representing nearly every medical, surgical
specialty and subspecialty, are affiliated with OHS. The organization
serves more than 1.2 million people in 29 communities. In addition,
numerous outpatient facilities and healthcare centers are dedicated to
fulfilling patient needs across several communities. For more
information on Oakwood Healthcare System hospitals, healthcare center
locations, physician referrals and appointment scheduling, visit on line
at www.oakwood.org or call
800.543.WELL.
About Unibased Systems Architecture (USA): Celebrating its 22nd
year in the HIT industry, USA’s reputation
for product quality, reliability, and supporting services has no equal.
USA and its products have maintained highest rankings from the KLASTM
independent reporting for the last eight years. USA markets various
products which are open, scalable, integrated client/server and web
enabled solutions, designed to meet the unique needs of sophisticated
enterprise organizations. USA has major solution offerings in the HIT
and air travel markets, providing real time production scheduling, human
resource, security and financial systems. In the HIT industry, RMS is an
integrated solution which schedules and tracks patient resource needs
from pre-access through follow-up. RMS also monitors the effectiveness
of clinical programs, financial productivity and capacity management.
ORMS is an integrated module which addresses OR scheduling, surgeon
preferences, suite utilization, materials management, clinical worker
training and certification. RMS/ORMS results in significant improvements
in physician and patient relations. The newest product, ForSite2020,
integrates both RMS and ORMS with the addition of a physician portal,
consumer portal, automated order creation, a business intelligence
offering, ForSite Analytics, and revenue cycle functions such as
validation of patient demographics, patient’s
current insurance eligibility checking, assurance of medical necessity
compliance, and estimation of the patient’s
out-of-pocket expense based upon scheduled and ordered services. USA
products and services are available through direct sales, marketing
partners, value added resellers and system integrators. USA is a private
corporation founded in 1986, and is based in Chesterfield, Missouri.
Visit USA on the web at www.unibased.com
or contact:
Stephanie D. Speth |
Marketing Project Manager |
Unibased Systems Architecture, Inc. |
14323 South Outer 40 Road, Suite 300 South |
Chesterfield, Missouri 63017 |
Phone: 800/489-6069 |
Fax: 314/878-2674 |
E-mail: [email protected] |
News media contact: D. Speth, 800-489-6069, ext. 143 |
|
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