Reduced Denials and Improved Cash Flow Expected from Moving Revenue

Cycle Functions to Front End of Scheduling Process

CHESTERFIELD, Mo.–(EMWNews)–Unibased Systems Architecture, Inc. (USA) today announced a successful

go live at Oakwood Healthcare Systems (OHS), centralizing scheduling for

all radiology departments across the organization. USA’s

#1 KLAS rated enterprise scheduling application, Resource Management

System (RMS), is utilized across four inpatient hospitals and eight

outpatient sites to allow for the many steps of the pre-registration

process to be consolidated into a one-step process, thereby decreasing

the number of phone calls received by the patient and allowing OHI to

capture the resultant labor savings. Other than centralizing radiology

scheduling, the major change is moving traditional back-end processes

such as insurance verification, ICD-9 coding and medical necessity

compliance checking to the front end of scheduling.

“From a system perspective, moving this

process to the front end of the revenue cycle during scheduling will

ensure system-wide consistency through process standardization,

accountability, and ownership within the scheduling process. We expect

it to reduce denials and accelerate cash flow by improving data

collection and streamlining financial clearance workflow prior to

service delivery,” said Lynn Flynn, Corporate

Director of Revenue Cycle Operations, OHI. “We anticipate improved

patient satisfaction by informing the patient of their financial

liability prior to service and through fast check-in at the site of

service.”

“In today’s

environment of increased patient financial responsibility and related

ever-expanding charitable care incurred by healthcare provider

organizations, moving more of the revenue cycle functions to the front

end of the process is an easy way for our clients to avoid unexpected

write offs and maintain financial viability. Oakwood Healthcare had this

as part of their vision from the beginning of our relationship. Once the

client captures an ICD-9 code, our application’s

managed care rules support the identification of medical necessity

without additional cost. It’s another strong

contributor to a rapid ROI,” said Cindy

Borders, Vice President, Client Services.

About Oakwood Healthcare Systems:

Oakwood Healthcare System (OHS) is one of the most comprehensive

health care delivery systems in southeast Michigan. Oakwood serves

residents over a 500-square-mile area and operates four acute care

hospitals, several health centers and a vast number of specialty

services, including three centers of excellence. More

than 1,300 physicians, representing nearly every medical, surgical

specialty and subspecialty, are affiliated with OHS. The organization

serves more than 1.2 million people in 29 communities. In addition,

numerous outpatient facilities and healthcare centers are dedicated to

fulfilling patient needs across several communities. For more

information on Oakwood Healthcare System hospitals, healthcare center

locations, physician referrals and appointment scheduling, visit on line

at www.oakwood.org or call

800.543.WELL.

About Unibased Systems Architecture (USA): Celebrating its 22nd

year in the HIT industry, USA’s reputation

for product quality, reliability, and supporting services has no equal.

USA and its products have maintained highest rankings from the KLAS^TM

independent reporting for the last eight years. USA markets various

products which are open, scalable, integrated client/server and web

enabled solutions, designed to meet the unique needs of sophisticated

enterprise organizations. USA has major solution offerings in the HIT

and air travel markets, providing real time production scheduling, human

resource, security and financial systems. In the HIT industry, RMS is an

integrated solution which schedules and tracks patient resource needs

from pre-access through follow-up. RMS also monitors the effectiveness

of clinical programs, financial productivity and capacity management.

ORMS is an integrated module which addresses OR scheduling, surgeon

preferences, suite utilization, materials management, clinical worker

training and certification. RMS/ORMS results in significant improvements

in physician and patient relations. The newest product, ForSite2020,

integrates both RMS and ORMS with the addition of a physician portal,

consumer portal, automated order creation, a business intelligence

offering, ForSite Analytics, and revenue cycle functions such as

validation of patient demographics, patient’s

current insurance eligibility checking, assurance of medical necessity

compliance, and estimation of the patient’s

out-of-pocket expense based upon scheduled and ordered services. USA

products and services are available through direct sales, marketing

partners, value added resellers and system integrators. USA is a private

corporation founded in 1986, and is based in Chesterfield, Missouri.

Visit USA on the web at www.unibased.com

or contact:

Stephanie D. Speth

Marketing Project Manager

Unibased Systems Architecture, Inc.

14323 South Outer 40 Road, Suite 300 South

Chesterfield, Missouri 63017

Phone: 800/489-6069

Fax: 314/878-2674

E-mail: [email protected]

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