Business News

Verizon Business Introduces Global Billing Report

2008-07-17 06:00:00

  Provides Consolidated View of Worldwide Billing Activity in Currency of

  Choice to Improve Online Expense Management for Multinational Customers



    BASKING RIDGE, N.J., July 17 /EMWNews/ -- Verizon Business

multinational customers now have a more convenient way to view, monitor and

analyze their expenses, with the company's introduction of Global Billing

Report. Customers can use this advanced tool, available at no cost through

the Verizon Enterprise Center (VEC), to view worldwide communications

expenses online in both the original billed currency and another currency

selected by the customer.



    Global Billing Report is immediately available, and a number of

customers headquartered in Europe, Asia and the United States are currently

using the tool to manage their worldwide billing information.



    "Our customers are eager for a sophisticated and consolidated view of

their global communications operations and expenses," said Tom Vitale, vice

president of customer enablement and cross-product support for Verizon

Business. "Global Billing Report replaces disparate billing reports,

historically accessed in various ways, with one customizable and holistic

online tool."



    Global Billing Report is made possible through a comprehensive billing

transformation initiative through which Verizon Business has consolidated

customer billing data from all regions into one centralized data

repository. As a result, Global Billing Report can combine billing data

from domestic and international invoices into a group of summary reports

that provide a more detailed view of a customer's services across the

regions where the customer operates. The company plans a series of future

enhancements, including expanded product-level reporting and additional

languages.



    Global Billing Report simplifies the process of reviewing invoices

before making payment. Customers can view and analyze invoices in various

levels of detail, from high-level summaries to individual charges. The

billing information that is included in Global Billing Report can be easily

and efficiently downloaded, as well as viewed online. The tool is fully

integrated into the Invoices section of the VEC, allowing customers to

easily isolate an individual invoice to view images, and in many cases,

line item detail.



    When customers sign up for Global Billing Report, they can select the

invoices to be included and choose the currency. Each month, Global Billing

Report converts all invoices to the customer's requested currency, allowing

them to see the charges in both the original and converted currencies.

Invoices are grouped by international region (United States, Europe, the

Middle East, Africa, Asia Pacific, Canada and Latin America), as well as

shown in a consolidated master list to enable customers to analyze expenses

by country, region, or across a worldwide enterprise.



    Global Billing Report is the newest offering in Verizon Business' suite

of online self-service billing applications that provide a practical and

environmentally friendly alternative to paper-based billing and reporting.

Verizon Business offers a variety of paper-free billing and reporting

options which enable customers to review, analyze and, in many instances,

pay their invoices online. Available options include EDI Billing,

BillManager, Direct Data Billing Services and Online Billing through the

VEC.



    Verizon Business encourages its large-business and government customers

to take advantage of its online billing applications to help customers

better manage and report on their communications expenses. Last year,

Verizon Business teamed with Computershare and American Forests on a

program to plant a tree for every customer who registers to conveniently

view and pay bills online. The program is modeled after Verizon's

successful eTree program for shareholders who opt for electronic versions

of annual reports, proxies and other shareholder communications materials.

Paper-free billing offers both cost and conservation benefits, especially

for enterprise customers whose invoices for a single month of call detail

can number tens of thousands of pages.



    The feature-rich VEC online portal allows customers to place orders,

view and pay invoices, create trouble tickets and analytical reports, and

monitor and manage their voice, data and IP services with the company. It

provides near real-time access to information so companies can make

informed decisions about their domestic and global networks. Users can

access the VEC virtually anywhere in the world, at any time.



    About Verizon Business



    Verizon Business, a unit of Verizon Communications (NYSE: VZ), operates

the world's most connected public IP network and uses its industry-leading

global-network capabilities to offer large-business and government

customers an unmatched combination of security, reliability and speed. The

company integrates advanced IP communications and information technology

(IT) products and services to deliver leading enterprise solutions

including managed services, security, mobility, collaboration and

professional services. These solutions power innovation and enable the

company's customers to do business better. For more information, visit

http://www.verizonbusiness.com.



    VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches

and biographies, media contacts, high-quality video and images, and other

information are available at Verizon's News Center on the World Wide Web at

http://www.verizon.com/news. To receive news releases by e-mail, visit the News

Center and register for customized automatic delivery of Verizon news

releases.





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Jordan Taylor

Jordan Taylor is Sr. Editor & writer from San Diego, CA. With over 20 years and 2650+ articles edited rest assured your Press Release will see traction.

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