Business News
Verizon Business Introduces Global Billing Report
2008-07-17 06:00:00
Provides Consolidated View of Worldwide Billing Activity in Currency of
Choice to Improve Online Expense Management for Multinational Customers
BASKING RIDGE, N.J., July 17 /EMWNews/ -- Verizon Business
multinational customers now have a more convenient way to view, monitor and
analyze their expenses, with the company's introduction of Global Billing
Report. Customers can use this advanced tool, available at no cost through
the Verizon Enterprise Center (VEC), to view worldwide communications
expenses online in both the original billed currency and another currency
selected by the customer.
Global Billing Report is immediately available, and a number of
customers headquartered in Europe, Asia and the United States are currently
using the tool to manage their worldwide billing information.
"Our customers are eager for a sophisticated and consolidated view of
their global communications operations and expenses," said Tom Vitale, vice
president of customer enablement and cross-product support for Verizon
Business. "Global Billing Report replaces disparate billing reports,
historically accessed in various ways, with one customizable and holistic
online tool."
Global Billing Report is made possible through a comprehensive billing
transformation initiative through which Verizon Business has consolidated
customer billing data from all regions into one centralized data
repository. As a result, Global Billing Report can combine billing data
from domestic and international invoices into a group of summary reports
that provide a more detailed view of a customer's services across the
regions where the customer operates. The company plans a series of future
enhancements, including expanded product-level reporting and additional
languages.
Global Billing Report simplifies the process of reviewing invoices
before making payment. Customers can view and analyze invoices in various
levels of detail, from high-level summaries to individual charges. The
billing information that is included in Global Billing Report can be easily
and efficiently downloaded, as well as viewed online. The tool is fully
integrated into the Invoices section of the VEC, allowing customers to
easily isolate an individual invoice to view images, and in many cases,
line item detail.
When customers sign up for Global Billing Report, they can select the
invoices to be included and choose the currency. Each month, Global Billing
Report converts all invoices to the customer's requested currency, allowing
them to see the charges in both the original and converted currencies.
Invoices are grouped by international region (United States, Europe, the
Middle East, Africa, Asia Pacific, Canada and Latin America), as well as
shown in a consolidated master list to enable customers to analyze expenses
by country, region, or across a worldwide enterprise.
Global Billing Report is the newest offering in Verizon Business' suite
of online self-service billing applications that provide a practical and
environmentally friendly alternative to paper-based billing and reporting.
Verizon Business offers a variety of paper-free billing and reporting
options which enable customers to review, analyze and, in many instances,
pay their invoices online. Available options include EDI Billing,
BillManager, Direct Data Billing Services and Online Billing through the
VEC.
Verizon Business encourages its large-business and government customers
to take advantage of its online billing applications to help customers
better manage and report on their communications expenses. Last year,
Verizon Business teamed with Computershare and American Forests on a
program to plant a tree for every customer who registers to conveniently
view and pay bills online. The program is modeled after Verizon's
successful eTree program for shareholders who opt for electronic versions
of annual reports, proxies and other shareholder communications materials.
Paper-free billing offers both cost and conservation benefits, especially
for enterprise customers whose invoices for a single month of call detail
can number tens of thousands of pages.
The feature-rich VEC online portal allows customers to place orders,
view and pay invoices, create trouble tickets and analytical reports, and
monitor and manage their voice, data and IP services with the company. It
provides near real-time access to information so companies can make
informed decisions about their domestic and global networks. Users can
access the VEC virtually anywhere in the world, at any time.
About Verizon Business
Verizon Business, a unit of Verizon Communications (NYSE: VZ), operates
the world's most connected public IP network and uses its industry-leading
global-network capabilities to offer large-business and government
customers an unmatched combination of security, reliability and speed. The
company integrates advanced IP communications and information technology
(IT) products and services to deliver leading enterprise solutions
including managed services, security, mobility, collaboration and
professional services. These solutions power innovation and enable the
company's customers to do business better. For more information, visit
http://www.verizonbusiness.com.
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