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Verizon Makes Digital Television Upgrade Easy for FiOS TV Customers in California
2008-08-11 14:23:00
Verizon Makes Digital Television Upgrade Easy for FiOS TV Customers in California
Only Verizon Delivers All-Digital TV Over the Nation's Most Advanced
Fiber-Optic Network, Straight to Customers' Doors
THOUSAND OAKS, Calif., Aug. 11 /EMWNews/ -- With the federal mandate
to phase out analog television broadcasts approaching in early 2009, many
consumers remain uncertain of what the change means for them. However,
Verizon FiOS TV customers are ahead of the game. Verizon FiOS TV is already
all-digital, so for most customers there will be no change. At the same
time, Verizon is making other changes, and it is taking steps to ensure
that customers are not confused by the phaseout of analog broadcasts.
Verizon is phasing out a small number of duplicate analog channels on
the FiOS TV service so all customers will enjoy better-quality, all-digital
viewing experiences on every set in their homes. Until now, Verizon has
provided these duplicate channels to allow digital subscribers to view some
limited programming in an analog format without using a set-top box.
The company also has a small number of customers who subscribe to a
service that solely offers these duplicate analog channels. Verizon will
make the digital transition easy for these customers by providing them with
a free digital adapter.
"As we phase out our local analog simulcasts this year, we want to make
sure that our small number of affected customers can continue receiving
this programming on sets they are using without a set-top box," said Dustin
Kroeger, director of consumer marketing for Verizon's West Coast region.
"We're reaching out to those customers now to help them get their free
digital adapter from us so they can enjoy high-quality digital programming
on every set in their home."
Customers also may choose to upgrade to a set-top box that lets them
see more programming, including high-definition channels, and enables
full-featured, interactive services, like extensive video-on-demand
programming and Verizon's innovative interactive media guide.
Verizon is phasing out the analog channels on a regional basis. FiOS TV
customers in California will see the transition starting Sept. 1. Customers
have been notified well in advance by letters, e-mails and phone calls from
Verizon. The company also has set up a dedicated Web site,
http://www.verizon.com/godigital, to provide answers to common questions about
all-digital service.
Advantages of Upgrading to FiOS TV
TV fans who either do not receive all-digital programming from their TV
service provider, or who receive only over-the-air broadcasts without a
cable or satellite connection, should consider switching to FiOS TV.
"FiOS TV makes any TV look incredible -- even analog sets," said
Kroeger. "The change broadcasters are making to digital signals doesn't
mean you need a new TV, but now is a good time to consider the network
you're using. When you subscribe to FiOS TV, you will know that you made a
smart decision as you begin to receive superior quality, all-digital
programming delivered over the nation's most advanced fiber-optic network
straight to your home."
Verizon's fiber network delivers amazingly sharp pictures and sound,
and has the capacity to transmit a wide array of high-definition
programming that is so clear and intense it seems to leap from the TV
screen. Verizon's FiOS TV delivers more than 400 all-digital channels,
including approximately 32 high-definition (HD) channels for California
customers, and access to more than 10,000 on-demand titles, 70 percent of
which are free. The video-on-demand library also now includes an increasing
number of high-definition titles.
Verizon also offers innovative features not available from other
providers, such as Home Media DVR (digital video recorder) and FiOS TV
Widgets that give instant access to information like local weather and
traffic conditions. Home Media DVR has a multi-room DVR feature enabling up
to three simultaneous viewings of recorded programs on different television
sets without requiring customers to set up a complex home network or buy
extra equipment. Customers also can access photos and music on their PCs
and play them on their TV.
The value of FiOS TV extends to the installation and customer support.
Specially trained Verizon technicians will install the service and
demonstrate FiOS TV features and services.
Consumers can check online at http://www.verizon.com/fiostv to learn more.
Customers can also call their local Verizon sales office or 888-438-3467.
Verizon Communications Inc. (NYSE: VZ), headquartered in New York, is a
leader in delivering broadband and other wireline and wireless
communication innovations to mass market, business, government and
wholesale customers. Verizon Wireless operates America's most reliable
wireless network, serving nearly 69 million customers nationwide. Verizon's
Wireline operations include Verizon Business, which delivers innovative and
seamless business solutions to customers around the world, and Verizon
Telecom, which brings customers the benefits of converged communications,
information and entertainment services over the nation's most advanced
fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce
of more than 228,600 and last year generated consolidated operating
revenues of $93.5 billion. For more information, visit http://www.verizon.com.
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