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Rivermine Sets the New Industry Standard With Version 6.0 — Built to Help Global Organizations Realize More Telecom Savings Faster Than Ever Before in a Tight Economy



2008-07-15 08:05:00

Rivermine Sets the New Industry Standard With Version 6.0 — Built to Help Global Organizations Realize More Telecom Savings Faster Than Ever Before in a Tight Economy

Innovative Product Features Include Rapid Deployment Capabilities, TEM AtlasTM, Comprehensive Global Support and More

FAIRFAX, VA–(EMWNews – July 15, 2008) – To help organizations rapidly reduce telecom

expenses in an uncertain economic climate, Rivermine today

announced Rivermine 6.0 — the new standard in automated wireline network

and wireless device expense management. Taking its award-winning and patent-

pending telecom

expense management (TEM) software

platform to a new level, Rivermine 6.0 offers a host of innovative new

features including rapid deployment capabilities, TEM Atlas™ — a

unique graphical network mapping tool, comprehensive global support

functionality, and a new web user interface that is easier to use then ever

before. Providing customers even greater visibility into, and control over,

all aspects of the telecom lifecycle, Rivermine 6.0 automates procurement

and order management, invoice processing and auditing, inventory

management, dispute management and reporting/analytics.

“From IKON’s preview of Rivermine 6.0, we are very impressed by the new

level of functionality and the look and feel of the solution,” said Larry

Van Etten, senior manager, telecom expense management, IKON Office

Solutions. “The improved workflow engine is truly built to make the

telecom expense manager’s job easier and will allow IKON to automate a

number of previous time-consuming tasks.”

Rapid Deployment Capabilities

Rivermine 6.0 offers organizations a shorter ramp-up time and reduced costs

by supporting more than 600 Web Services that enable quick integration to a

variety of enterprise systems including those used for human resources,

accounts payable, finance, ticketing, and change management. A completely

re-designed TEM-oriented graphical workflow engine enables organizations to

customize and quickly build workflows for tasks such as invoice processing

as well as order and dispute management approval hierarchies. This new

workflow engine is tailored to the needs of TEM users and avoids the

complexity of traditional third-party Business Process Management (BPM)

engines typically used in other TEM systems. Rivermine 6.0 also includes a

number of new tools and cost allocation module improvements to reduce the

time required to perform customer-specific configuration efforts.

“The many innovative features in Rivermine 6.0 enable the system to be

deployed at an accelerated pace, thereby helping customers realize telecom

cost savings as rapidly as possible,” said Mark Logan, president and CEO,

Rivermine. “This is incredibly important in this economic environment where

budget cuts are rampant and companies are looking to reduce costs


Rivermine TEM Atlas™ Unique At-a-Glance Network Maps

Rivermine TEM Atlas™, an industry-first, offers a set of graphical

network maps to help users more easily understand and interpret network

data, make better network decisions through at-a-glance network

cost-per-route information and quickly view potential risks associated with

network changes. Users can also filter and sort network maps by criteria

such as originating locations, terminating locations, service types, and/or

network route costs.

Expanded Global Support

Rivermine has expanded the solution’s global capabilities. A single

instance of Rivermine 6.0 can be translated into multiple languages,

including double-byte characters. This enables global organizations with

TEM users in various international offices to each use the software in

their native language, while working in the same system with unified data.

The product also supports over 100 currencies and 183 global carrier

invoice formats.

New Web Interface Provides User-Friendly Controls and Flash-Based


To enable users to quickly learn the system and realize telecom savings,

Rivermine 6.0 provides a new web interface including user-friendly

“Windows-style” browser controls, single-click sort functions, flexible

exporting capabilities, automatic screen refreshes via AJAX technology and

flash-based interactive executive level dashboards. The web interface can

also be personalized based on user preferences.

Unique Telecom Audit and Contract Management Capabilities

To maximize telecom savings, Rivermine has added 25 percent more audit

rules to its extensive existing software library, and an industry-first

Audit Rules Engine enables users to create an unlimited number of

additional custom carrier invoice audits for automatic processing in the

software. Also, a new Contract Rate Engine automatically collects and

stores a library of current service provider rates.

Rivermine 6.0 may be deployed as on-premise software or

Software-as-a-Service (SaaS) as well as through Rivermine’s new

software-powered managed service packages, eXPERTSolutions (please see

eXPERTSolutions press release, also announced today). As Rivermine 6.0 is

modular, companies may choose to implement specific portions to address

their highest pain points first and subsequently implement other modules to

ultimately manage their entire telecom lifecycle.

About Rivermine

Rivermine is a leading provider of automated, award-winning solutions that

enable organizations to gain visibility into, and control over, their

wireline and wireless telecom spend. More than 225 companies — including

many Fortune 1000 corporations and large government agencies — have

selected Rivermine to optimize their overall telecom environments and

dramatically reduce costs. These patent-pending Telecom Expense Management

(TEM) solutions automate the entire telecom lifecycle including contract

sourcing, ordering, inventory management, invoice processing and auditing,

wireless management and reporting/analytics. For more information, visit

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