KMWorld Selects Servigistics Strategic Service Management Suite as a 2008 Trend Setting Product

    ATLANTA, Aug. 21 /EMWNews/ - Servigistics, the leading strategic

service management solution provider, announced today that KMWorld, the

leading information provider serving the Knowledge Management systems

market and covers the latest in Content, Document and Knowledge Management,

named Servigistics Strategic Service Management software suite among the

Trend Setting Products of 2008.



    Servigistics Strategic Service Management award-winning suite of

solutions consists of service parts management, workforce management,

pricing solutions and knowledge management. The solutions operate together

on a single data model to enable companies to transform their global

service operations.



    According to KMWorld editor-in-chief Hugh McKellar, the common

denominator among the trend setting products was "delivering robust

customer value." This year's list was compiled through briefings, analysts,

users and systems integrators.



    "Our primary goal is to mitigate risk in the service chain by ensuring

that companies have the right knowledge, people, parts, and prices to

deliver outstanding service," said Eric Hinkle, Chief Executive Officer,

Servigistics. "Our solution enables our clients not only to substantially

improve customer satisfaction and loyalty, but internal productivity and

financial performance as well. We are pleased to receive this recognition

from KMWorld."

    About Servigistics



    Servigistics is the leading strategic service management solution

provider, offering service parts management, workforce management, pricing

solutions and knowledge management that operate together on a single data

model to enable companies to transform their global service operations by

dramatically increasing profitability, cash flow, and customer loyalty.

Servigistics solutions have been deployed and proven globally by a highly

referenceable client base of market-leading companies across industries in

high technology, aerospace, motor vehicles, telecommunications, medical

equipment, consumer durables, and heavy industrial. Servigistics is a

privately-held company headquartered in Atlanta, with regional headquarters

in the UK and Japan and sales and service professionals around the world.

Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via

e-mail at [email protected], or via the Web at

http://www.servigistics.com/ .