2008-08-20 06:00:00
IBM Commits $300 Million to Expand Business Continuity and Resiliency Services
13 New Delivery Centers Around the Globe to Keep Businesses Safe: Provide Business Continuity and Recovery in Cloud Setting
ARMONK, NY–(EMWNews – August 20, 2008) – IBM (
US$300 million to construct 13 Business Resilience service delivery centers
in 10 countries in 2008, increasing its ability to address surging demand
from businesses and governments from around the world seeking to keep their
operations safe from disruption. The massive infrastructure expansion is
the largest of its kind and will permit IBM clients to access services that
support business continuity for the first time from a cloud computing
environment.
Business continuity and resiliency services help ensure uninterrupted
operations across all layers of the business, as well as helping businesses
avoid, prepare and recover from a disruption. IBM is the world’s leader in
providing services that help avoid disruption and enable business
continuity.
Future Business Resilience service delivery centers will be located in
every geographic region of the globe, with sites including Hong Kong;
Tokyo, Japan; Paris, France; London, UK; Beijing and Shanghai, China;
Izmir, Turkey; Warsaw, Poland; Milan, Italy; Metro Park, New Jersey;
Cologne, Germany; Rio de Janeiro, Brazil; Mumbai, India; South Africa; and
Brussels, Belgium. The centers are specifically designed to help clients
maintain business operations under virtually any condition, comply with
industry and government regulations and recover rapidly from disasters.
“Enterprise Rent-A-Car is in the business of providing exceptional customer
service and that is how we differentiate ourselves,” said Richard Bozada,
Department Manager of Business Continuity, Enterprise Rent-A-Car. “To that
extent, IBM helps us achieve our business goals by creating a highly
resilient environment that is anchored by a world class IBM service
delivery team. Through IBM’s Business Resilience Centers we are able to
address and minimize multiple points of business and event-driven risk.
Today’s commitment further validates the strategic approach we’ve taken to
key aspects of our IT operations.”
IBM is also today accelerating the build-out of its Information Protection
Services business to deliver cloud-based computing services to support
business continuity. Services from IBM Information Protection Services
combine IBM hardware with storage management software in a fully
configured, rack-mounted storage appliance, known as a data protection
“vault” that is capable of storing multi-terabytes of information and
applications data. The vaults are integrated with technology gained via
IBM’s acquisition of Arsenal Digital Solutions in 2008. The patent-pending
on-demand service delivery platform enables global scalability of
information protection services and rapid time-to-protection of customer
data.
Using the service delivery platform, clients will be able to take advantage
of cloud computing capabilities by storing their business data in IBM’s
data protection vaults that will be based in IBM’s global business
resiliency centers. Once the information is protected, customers will be
able to immediately recover that information by restoring and retrieving it
from a center directly to the client’s business or to an alternative
worksite recovery area in the event of a disaster.
The acquisition of Arsenal and the accelerated deployment of its data
protection vaults globally will help IBM offer clients sophisticated remote
data management and business continuity capabilities, like storing,
replicating and recovering key data and business applications through an
IBM business resiliency center.
“Today, IBM, the global leader of business continuity and resiliency, makes
a historic investment and commitment to clients for whom continuous and
resilient business operations are an imperative,” said Philippe Jarre,
general manager of IBM Global Business Continuity and Resiliency Services.
“Whether it be via acquisitions, expansion of our consulting services, or
the opening of new service delivery centers, IBM is committed to helping
clients achieve the levels of business continuity necessary to meet the
triple threat of data protection, security and compliance head-on.”
With 40 years of global experience in the business continuity arena and
more than 150 business resilience delivery centers worldwide, IBM has deep
industry-specific knowledge and a portfolio of unmatched services that help
companies avoid disruption and keep their operations online.
About IBM
For more information, please visit www.ibm.com/services.
Contact: Jennifer Knecht 917-472-3607 [email protected] |
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