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Mid-Market and Large Enterprises Go Live on NetSuite For ERP, CRM and Ecommerce Automation

2008-08-05 11:04:00

Mid-Market and Large Enterprises Go Live on NetSuite For ERP, CRM and Ecommerce Automation

NetSuite Supports Intuitive Surgical's Rapid Growth Nestle UK Builds Online

  Store with NetSuite Ecommerce in Six Weeks Wasserman Replaces Microsoft

            Dynamics-Great Plains with NetSuite For ERP and CRM



    SAN MATEO, Calif., Aug. 5 /EMWNews/ -- NetSuite Inc.

(NYSE: N), a leading vendor of on-demand, integrated business management

software suites, today announced the latest mid-market and large enterprise

companies to go live on NetSuite after successful and on-time

implementations. NetSuite's role at Intuitive Surgical, Nestle UK, and

Wasserman Media Group -- three companies competing in highly diverse

industries -- demonstrates the breadth of functionality that NetSuite

brings to the challenge of managing complex business processes across a

wide range of vertical markets while addressing real-world business needs.



    



    For example, Intuitive Surgical, a leader in operative surgical

robotics, is using NetSuite CRM to integrate and manage a number of complex

business process services that they provide to hospitals across the United

States. Nestlé UK used NetSuite Ecommerce to build a completely integrated

online store in six weeks, under rigid requirements. Nestle UK now runs its

entire online store for employees and local communities on NetSuite.

Wasserman Media Group, LLC, a worldwide leader in sports marketing and

content, replaced Microsoft Dynamics-Great Plains with NetSuite to run its

front and back-office operations -- which are unique in the sports

marketing industry -- including partner athlete commissions management, and

tracking and billing direct costs to customers. For more information about

NetSuite customer successes, please visit

http://www.netsuite.com/customersuccess.



    New Customer Implementations



    The new customers announced today are the latest in a growing list of

enterprises that have adopted NetSuite's on-demand suites in recent months.

All three companies leveraged the expertise of NetSuite's Professional

Services team to achieve successful, on-time implementations.



    Intuitive Surgical, Inc. (http://www.intuitivesurgical.com) (Nasdaq:

ISRG) is a publicly traded, $600 million company that is a leader in

operative surgical robotics. Intuitive Surgical selected NetSuite CRM to

integrate its business process services for hundreds of hospitals

nationwide. These services include tracking where and when its operative

surgical systems are used, as well as which surgeons are using them. In

addition, Intuitive Surgical's sales organization uses NetSuite to manage

sales business processes, including tracking all new sales opportunities

with surgeons and hospitals, and managing long sales cycles. NetSuite gives

Intuitive Surgical access to real-time reporting, thus providing timely

information about the usage of surgical systems and accessories, which is a

key indicator of product success.



    "We chose NetSuite CRM for several reasons," said Chris Boots,

Director, Sales & Marketing Operations, Intuitive Surgical. "First and

foremost, NetSuite has the deep CRM functionality we needed to set up all

of our cases, customers and contacts. In addition, NetSuite Professional

Services was able to create more than 100 custom fields for our specific

needs. Not only did we go live in 120 days, on time and within budget, but

the NetSuite team was a pleasure to work with. With NetSuite now live,

we're looking forward to exploring NetSuite's deep functionality as our

needs change and grow."



    Nestle UK Ltd (http://www.Nestle.co.uk) is the UK-based operation of

the world's nutrition, health and wellness company. The company is famous

for NESCAFE and Kit Kat, but is also known in the United Kingdom for its

brands of milk, cream, and pasta.



    Following legislative changes, the company underwent a major

reorganization of its manufacturing and distribution site in York,

resulting in the loss of space for its popular staff shop. NetSuite began

working with Nestle UK to develop an online store where current and former

employees and selected members of the local community could log on, browse

available stock, place orders and collect them later. Two of Nestle UK's

more important requirements were that the online store be designed so that

it would be simple and easy to use, and that it must be completed within a

firm six-week deadline. NetSuite and its Professional Services team worked

to customize the online store and were able to deliver exactly what Nestle

UK asked for.



    Wasserman Media Group, LLC (http://www.wmgllc.com) is a worldwide

leader in sports marketing and content. Wasserman replaced Microsoft

Dynamics-Great Plains with NetSuite to meet its unique business needs in

the sports marketing industry. With NetSuite, Wasserman is managing complex

business processes such as partner athlete commissions, athlete management,

and tracking and billing direct costs to customers. Thanks to the

simplicity of customizing NetSuite to address specific business

requirements, Wasserman's accounting team can now easily access accounting

and financial reports that present the company's business performance in

real-time.



    "Since we went live last year, we have found NetSuite to be an

excellent fit for the unique needs of the sports marketing industry, and

superior to what we had before," said Holly Winkler, Vice President,

Accounting, Wasserman Media Group, LLC. "NetSuite makes it very easy to

research transactions, compile financial results and perform

simple-yet-complex tasks such as routing expense reports for approval and

billing clients for direct costs. With NetSuite, we can track our

accounting and financial transactions by projects, departments, and

athletes and report on specific financial results in each category.



    "NetSuite's customization capabilities are also superior to anything

we've ever had before," Winkler continued. "We have a complex and automated

commissions management system for our vendors set up in NetSuite, via the

Partner Center. Lastly, we have been extremely happy with the excellent

customer service provided by NetSuite's team. We envision doing even more

with our NetSuite system in the future, particularly in the area of CRM."



    For more information about NetSuite Inc., please visit

http://www.netsuite.com.



    NOTE: NetSuite and the NetSuite logo are registered service marks of

NetSuite Inc.





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Blake Masterson

Freelance Writer, Journalist and Father of 5

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