Sprint and Ascendent Systems Aid Lee County Sheriff’s Office With Fixed Mobile Convergence Solution for Faster Community Response Law Enforcement Office Keeps Lines of Communications Open With S
2008-04-01 06:00:00
Sprint and Ascendent Systems Aid Lee County Sheriff’s Office With Fixed Mobile Convergence Solution for Faster Community Response
Law Enforcement Office Keeps Lines of Communications Open With S
REDWOOD CITY, CA–( EMWNews – April 1, 2008) – Ascendent Systems, a subsidiary of
Research In Motion (
announced the deployment of Sprint Mobile Extension, powered by Ascendent
Systems, at Lee County Sheriff’s Office, a full service law enforcement
agency servicing Lee County, Fort Myers Beach and Bonita Springs. This
technology enables law enforcement agents patrolling Lee County to respond
faster to real emergencies such as robberies, accidents and other crimes.
Sprint Mobile Extension was integrated with the existing telephone
infrastructure of the Sheriff’s Office to deliver fixed-mobile convergence
capabilities to commanders and deputies who are away from their desks. The
technology extends the identity and functionality of the desk phone out to
any mobile device, thus simplifying how deputies communicate and check
voicemail while away from their desks. With this solution, agents and
command staff are able to have one phone number to be reached at and have
their desk phones simultaneously ring with their mobile devices to help
ensure that they do not miss important calls and can respond to situations
immediately. Also, being able to make a call from their mobile phone and
extend their desk phone number instead of their mobile number was an
important security feature for the department.
“When we first learned about Mobile Extension and its fixed-mobile
convergence capabilities, the most impressive element was its seamless
integration. We were so accustomed to inconveniences, such as missed calls
and multiple voicemails, that we had no idea of the benefits of true voice
mobility,” said Captain Richard Schneiders of Lee County Sheriff’s Office.
“We’ve seen vast improvements in both productivity and collaborative
efforts since deploying Mobile Extension, and our citizens are better
served as a result.”
Officers also have the ability to access desk phone features such as
extension dialing, transfer, park, hold and conference, all from their
mobile devices, making it easier for them to collaborate with other staff
members on the move. Another important feature to the commanders is the
ability to extend office caller ID from a mobile device, thereby protecting
the privacy of their mobile numbers.
Through its strategic partnership with Ascendent Systems, Sprint can
provide sophisticated enterprise voice mobility to its corporate users
nationwide. Mobile Extension works with any phone, including BlackBerry®
smartphones, other mobile phones, desk phones and home phones, and supports
both TDM and IP corporate phone systems.
“Perception is shifting around fixed-mobile convergence, and this
deployment is further validation that it can now be easily integrated into
a variety of telephony environments,” said Theron Dodson, Director of Sales
and Marketing for Ascendent Systems. “The deployment of Mobile Extension
at Lee County Sheriff’s Office is a great example of how voice mobility
technology can be used by law enforcement organizations to be more
responsive to citizens.”
Lee County has also equipped patrol cars with upgraded Mobile Broadband
(based on EVDO technology) cards, offering applications such as IP video
telephony, the industry leading Nextel Direct Connect push-to-talk service
and multi-user video conferencing directly from the car. Broadband speed
means streaming video and high speed data uploads are feasible, which can
be especially helpful for patrol officers handling mug shots, reports,
line-ups, criminal pursuit or emergency evacuations in the field. “As law
enforcement and computing become more and more sophisticated, we’re
requiring more bandwidth than we ever thought possible. Sprint Mobile
Broadband allows us to push the data out to patrol cars, enabling officers
to have the same abilities in their car as at their desk,” according to
Captain Schneiders.
“Today’s mobile workforce, whether it’s a sales team or law enforcement
agency, no longer wants to be fixed to a desk. We’re finding numerous
customers turning to fixed-mobile convergence as the choice to enable
mobility,” said Darlene Braunschweig, Vice President of Converged Network
Solutions at Sprint. “Lee County Sheriff’s Office is a leader in its use
of new technologies to help perform more efficiently, and we are happy to
help extend its reach with both Sprint Mobile Extension and the Sprint
Mobile Broadband network.”
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel is widely recognized for
developing, engineering and deploying innovative technologies, including
two robust wireless networks serving approximately 54 million customers at
the end of 2007; industry-leading mobile data services; instant national
and international push-to-talk capabilities; and a global Tier 1 Internet
backbone. For more information, visit www.sprint.com.
About Ascendent Systems
Ascendent Systems, a subsidiary of Research In Motion (
allow companies to be more responsive to customers and crisis by giving
them the power to reach anyone, anywhere, immediately. The Ascendent Voice
Mobility Suite of applications provides single number reachability,
real-time notification and conferencing, and voice continuity. These
solutions allow users to automatically extend the identity and
functionality of their business desk phone to any other device. Partnered
with major mobile carrier and infrastructure providers, Ascendent has
solutions deployed in Fortune 500 corporations across many industry
verticals including manufacturing, finance, healthcare, government,
hospitality, and education. For more information:
http://www.ascendentsystems.com.
Forward-looking statements in this news release are made pursuant to the
“safe harbor” provisions of the United States Private Securities Litigation
Reform Act of 1995. When used herein, words such as “intend” and similar
expressions are intended to identify forward-looking statements.
Forward-looking statements are based on assumptions made by and information
available to Research In Motion Limited. Investors are cautioned that such
forward-looking statements involve risks and uncertainties. Important
factors that could cause actual results to differ materially from those
expressed or implied by such forward-looking statements include, without
limitation, possible product defects and product liability, risks related
to international sales and potential foreign currency exchange
fluctuations, the initiation or outcome of litigation, acts or potential
acts of terrorism, international conflicts, significant fluctuations of
quarterly operating results, changes in Canadian and foreign laws and
regulations, continued acceptance of RIM’s products, increased levels of
competition, technological changes and the successful development of new
products, dependence on third-party networks to provide services,
dependence on intellectual property rights and other risks and factors
detailed from time to time in RIM’s periodic reports filed with the United
States Securities and Exchange Commission, and other regulatory
authorities. RIM has no intention or obligation to update or revise any
forward-looking statements, whether as a result of new information, future
events or otherwise.
Ascendent is a registered trademark of Ascendent Systems. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties and trademarks of Research In Motion Limited. RIM, Research In
Motion and BlackBerry are registered with the U.S. Patent and Trademark
Office and may be pending or registered in other countries. Wi-Fi is a
registered trademark of the Wi-Fi Alliance. All other brands, product
names, company names, trademarks and service marks are the properties of
their respective owners. RIM and Ascendant assume no obligations or
liability and make no representation, warranty, endorsement or guarantee in
relation to any aspect of any third party products or services.
Megan Lane SHIFT Communications 617.779.1854 [email protected] Heather Howland Sukhi Sahni |
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