Avaya one-XTM Mobile Named Product of the Year by Unified Communications Magazine
2008-04-08 05:57:00
Avaya one-XTM Mobile Named Product of the Year by Unified Communications Magazine
BASKING RIDGE, NJ–( EMWNews – April 8, 2008) – Avaya, Inc., a leading global provider of
business communications applications, systems and services, today announced
that Technology Marketing Corporation’s Unified Communications Magazine has
named Avaya one-X™ Mobile as
a recipient of its 2007 Product of the Year Award.
Avaya one-X Mobile allows businesses and employees to extend unified
communications to more than 500 mobile devices, including Apple iPhone,
RIM, Palm, Symbian, Windows Mobile, Java and WAP devices. Avaya one-X
Mobile allows enterprise and mobile networks to work together more
effectively while increasing the value of existing communications equipment
investments.
For users, Avaya one-X Mobile provides secure access to corporate
telephony, voicemail, call logs, and corporate directories from an
easy-to-use, downloadable interface on their mobile device. In addition,
since
one-X Mobile routes business calls through the company’s network,
businesses and organizations improve employee responsiveness to customers,
worker productivity and business continuity while reducing mobile calling
costs and supporting compliance requirements.
Two customers finding value by adding Avaya one-X Mobile to their
communications system are the new Renaissance Montgomery Hotel and Spa at
the Convention Center in Alabama and Western Kentucky University. At
Western Kentucky University, staff and faculty members use Avaya one-X™
Mobile to have calls made to their desk phone simultaneously ring their
cell phone as well — enabling them to be reached through a single number
and to use a single voicemail inbox, whether they are in the office or
away. Users can seamlessly switch in mid-call between desk phone and
mobile device. For example, if a professor is in his or her office on a
call with a student and needs to make it to a class in another building, he
or she can simply press a button on the desktop phone to have the call
extended to the mobile device to continue the conversation en-route to the
class.
The Renaissance Montgomery Hotel is rolling out Avaya one-X™ Mobile for
executive staff that travel frequently and who are on call 24-hours a day.
The mobility solution allows the executives to set preferences for who can
directly reach them during specific times or the day or when they are in
certain locations. For example, if the executive is in a meeting or
off-duty, access might be limited to allow only top priority calls to ring
through, while others go to voicemail.
Avaya one-X Mobile is included in the company’s Unified Communications
Standard Edition suite of client applications and as part of the Avaya
Unified Communications for Mobile Workers and for Teleworkers Solutions.
About Avaya
Avaya delivers Intelligent Communications solutions
that help companies transform their businesses to achieve marketplace
advantage. More than one million businesses worldwide, including more than
90 percent of the FORTUNE 500®, use Avaya solutions for IP telephony, unified communications,
contact centers and
communications-enabled business processes. Avaya
Global Services provide comprehensive service and support for
companies, small to large. For more information, visit the Avaya Web site
Avaya Media Relations Deb Kline 908-953-6179 [email protected] |
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