Is Digital Marketing Recession Proof?
2008-07-16 11:21:00
MS&L/PRWeek Survey Reveals 75% of Marketers Expect Spending on New
Media and Online Initiatives to Increase in the Next Year
NEW YORK–(EMWNews)–It is clear that digital marketing is becoming more and more prevalent
and popular in the marketing industry, but is it also possible that the
discipline is recession proof? A recent survey conducted on behalf of
PRWeek and Manning Selvage & Lee (MS&L) by Millward Brown indicates that
just may be the case: Despite weakened economic conditions, over 75% of
senior marketers say they expect spending for new media and online
initiatives to increase in the next year. The survey, which polled 252
U.S. chief marketing officers, VPs of marketing and marketing directors
and managers, focused on digital and consumer generated media, marketing
ethics and the role of public relations in the marketing mix.
When asked, by discipline, if they expected spending to increase,
decrease, or remain the same in the coming year, 75% of marketers say
they expect spending for digital programs to increase, 21% say budgets
will remain the same, and only 4% expect digital spending to decrease.
But marketers appear less bullish about other major marketing
disciplines: far fewer (33%) expect advertising budgets to increase,
while 48% say they will remain the same, and 20% expect a decrease.
Public relations spending may be slightly more stable, with 37%
anticipating spending more, a majority (52%) expecting to spend the
same, and just 11% expecting a decrease.
Marketers also overwhelmingly agree that they would be “most
likely” to cut from many other disciplines
before turning to digital if forced to scale back budgets as a result of
poor economic conditions. Advertising is cited as the most likely to be
cut (35%), followed by point-of-sale marketing (29%), public relations
(16%) and direct marketing (16%). Digital, on the other hand, is at the
bottom of the list, with only 4% of respondents indicating they would be
most likely to cut from this area.
“These results show us that not only is
digital marketing a global capability that marketers must truly embrace
for its effectiveness and ROI, it is also a discipline that fares very
well in tougher economic conditions,” said
Mark Hass, chief executive officer of MS&L Worldwide. “Digital
is an advisable investment because of the strong, measurable results it
can produce and targeted audiences it can reach, and it’s
also one of the more economical options. On the other hand, advertising
is more expensive and PR more vulnerable because marketers feel it isn’t
measurable.”
According to the sixth annual PRWeek/Manning Selvage & Lee Marketing
Management Survey, consumer generated media (CGM) continues to make
inroads among marketers. When asked which marketing discipline they
anticipate being their top priority over the next 6-12 months, nearly
three in ten (28%) mention CGM despite its relative newness as an
application. And marketers view CGM as a tool for supporting brand and
reputation: More than six in 10 say CGM is important for creating brand
awareness (68%), building brands (64%), and being perceived as an
innovator (60%). A sizeable proportion of marketers even tie CGM
directly to ROI, with 43% saying it is important to sales.
Just last year, most marketers were unwilling to invest in consumer
generated media. Only 12% of respondents from the 2007 Marketing
Management Survey said that CGM was very important to their marketing
platforms, and just 22 percent said they were “very
willing” to let consumers play a significant
role in shaping their marketing programs. This year, if marketers stated
they are unwilling to invest in this area it is mostly because the
efforts are arduous to measure. Of those who would cut digital from a
marketing budget, 46% of those respondents said there is a lack of ROI
with digital/WOM and CGM, they are not as effective as other disciplines
or they are difficult to measure.
“The PR industry has a remarkable opportunity
to prove the value of what we do in the digital space,”
notes Hass. “Whether it is producing social
networks, creating traditional web sites, or managing consumer message
boards for a new product, we must take ownership of this area and do
better in measuring the immense impact these techniques can have on our
clients’ businesses.”
The 2008 PRWeek/MS&L Marketing Management survey was conducted in
partnership with PRWeek by Millward Brown. Survey results were
collected between May 1 and May 19, 2008. Results are not weighted.
About PRWeek Magazine
Launched in November 1998, PRWeek is the first weekly magazine to
offer nationwide coverage of the public relations business. Over the
years, PRWeek has established itself as a vital part of the PR
and communications industries in the US, providing timely news,
profiles, features, techniques, reviews of campaigns, and groundbreaking
research in print, as well as on its companion Web site, prweek.com.
This research includes annual salary, CEO, and cause surveys, as well as
key industry sector rankings and forums. The magazine also launched the PRWeek
Awards to showcase and recognize the best practices in the PR industry.
Its aim is to provide essential daily reading for every US public
relations professional and to champion the cause of public relations as
an essential management discipline in the business community at large.
Visit www.prweek.com for more
information.
About Manning Selvage & Lee
MS&L (mslpr.com) is one of the world’s leading global communications
firms. Headquartered in New York, MS&L has 54 offices throughout North
America, Latin America, EMEA and Asia-Pacific, as well as an extensive
global affiliate network. The agency meets the needs of global and local
clients by providing best-in-class services in consumer marketing PR,
healthcare PR, corporate communications and technology communications,
as well as industry-leading work in digital communications. In 2008,
MS&L was named CRO’s #1 PR firm in
Corporate Responsibility, won PRWeek’s
Promotional Event of the Year award and the Holmes Report’s
PR Product of the Year award for Innovation in Influencer Marketing.
MS&L is a member of the Publicis Groupe (Euronext Paris:
FR0000130577), the world’s fourth largest
communications group, and a global leader in digital and online
advertising, media consulting, and healthcare communications. With some
44,000 professionals in 104 countries, the Groupe’s activities cover
advertising through three global advertising networks: Leo Burnett,
Publicis, Saatchi & Saatchi, as well as through its two multi-hub
networks Fallon Worldwide and 49%-owned Bartle Bogle Hegarty; media
agencies with two worldwide networks ZenithOptimedia and Starcom
MediaVest Group; and marketing services, including digital and
interactive communications through Digitas, relationship and direct
marketing, public and media relations, corporate and financial
communications, multicultural communications, and event communications.
The Groupe is also the world leader in healthcare communications. Web
site: www.publicisgroupe.com.
Manning Selvage & Lee |
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