Twelve Years of Delivering Safety and Service Excellence to 1.6 Million ATC Operations Earns Serco Prestigious FAA Contract Tower Service Award

RESTON, VA–(EMWNews – July 30, 2008) – Serco Inc. was awarded the Willie F. Card

Federal Aviation Administration (FAA) Contract Tower Service Award for

delivering air traffic control safety and service excellence at the Phoenix

Goodyear Tower in Arizona. Serco has been awarded this honor four of the

past six years.

The fourth busiest single runway operation in the United States, the

Phoenix Goodyear Tower successfully managed more than 190,000 error-free

operations in 2007, representing an 86% increase in traffic over the

previous two years. Serco’s Air Traffic Controllers reported an

unprecedented zero errors in more than 1.6 million operations since they

assumed responsibility for the tower’s operations from the FAA in 1996.

The Phoenix Goodyear Tower was recognized #1 among a pool of 240 Federal

Contract Towers.

“The Goodyear Tower manages a blend of general aviation and military

operations and is a high intensity training environment that encounters a

lot of foreign student pilots,” said Serco’s Vice President of

Transportation Mike Henry. “This tower is representative of our commitment

to safety and customer service excellence.”

Previous Serco Willie F. Card Award tower winners include Lewiston, ID

(LWS) in 2003, Williams Gateway (IWA) in 2004 and Jackson Hole, WY (JAC) in

2005.

Nominations for the Willie F. Card Award are reviewed by a panel of judges

consisting of one representative from the FAA Contract Tower Program Office

in Washington, United States Contract Tower Association Policy Board,

National Business Aviation Association, National Air Transportation

Association and the Regional Airline Association.

About Serco Inc.

Serco is a $5 billion global management services company that enables

government, military and commercial customers to improve processes, achieve

mission objectives and exceed ever-increasing public service expectations.

Its North American unit, Serco Inc., based in Reston, VA, designs and

delivers integrated lifecycle transportation management,

engineering, logistics and human capital management solutions to military,

federal civil agencies, state and local government and commercial

customers. Visit www.serco-na.com to learn more about Serco.