Southlake, Texas Launches Accela Solution to Improve Delivery of Services to Citizens

Web-Based Asset Management Solution Enables Faster, More Accurate Response to Customers

SOUTHLAKE, TX–(EMWNews – August 7, 2008) – Southlake, Texas announced its launch of Accela Asset

Management™ from Accela, Inc. to provide its Public Works, Fleet

Services, Parks and Recreation, and Facilities Maintenance departments with

an integrated e-government solution for tracking and managing city assets

and resources and allowing the city to be more responsive to its citizens.

The Web-based solution can be applied to an unlimited number and type of

assets and is being utilized in Southlake to support asset inventories,

maintenance, requests for service, and parts inventory. Staff now has the

ability to access and share information from a centralized database of

asset information, improving the overall efficiency and effectiveness of

key functions and operations and enabling faster and more accurate response

to customer service requests.

“With Accela’s asset management system, the City of Southlake’s Public

Works Department is operating more efficiently and with ‘greener’

sensibilities,” said Robert Price, Southlake’s director of Public Works.

“If a resident has a comment or concern, resolution is just a click away

and the end result means less paperwork for staff, better time management

and ultimately better customer service.”

Additional Accela solutions slated for launch in Southlake in the coming

months include:

Accela Land

Management™ speeds up the process of getting from application to

occupancy by automating land use and community development activities

related to permitting, building safety, zoning, project plans, code

enforcement, and inspections, investigations, and reviews.

Accela

Wireless™ is a mobile government software application that allows

government staff to perform their jobs from the field for inspections, code

enforcement, work orders, and service requests. Optimized for Intel

Centrino® Mobile Technology, Accela Wireless is compatible with PDAs,

laptops, and Tablet PCs running on the Microsoft Pocket PC 2003, Windows

Mobile 5, Windows 2000, or Windows XP operating systems.

Accela

Citizen Access™ provides real-time, direct access via the Internet

to agency permit and land management activities. Online permit applications

can be configured to allow citizens and businesses access to apply and pay

for permits, schedule inspections, check the status of a permit or

inspection, or print an approved permit directly from the Internet 24 hours

a day, seven days a week.

“Southlake’s launch of our Web-based asset management solution signals

great things ahead for the people who live and do business there,” said

Maury Blackman, Accela president and CEO. “We look forward to continuing to

support the city as it deploys additional Accela solutions and becomes a

benchmark for other communities looking for faster and more effective ways

to serve the public.”

About Southlake

Southlake is a suburb of the Dallas/Fort Worth Metroplex. It has a

population of approximately 25,000 and covers 22.5 sq. miles. With a median

household income of almost $153,000, Southlake has been designated by

CNNMoney.com as one of the 25 top-earning towns in the U.S on its list of

Best Places to Live. For more information about Southlake, please visit

www.ci.southlake.tx.us.

About Accela

Accela provides innovative, Web-based enterprise software solutions that

automate land, permit, and asset management processes for local, state, and

federal government agencies of all sizes. Backed by nearly 30 years of

development and implementation in more than 500 agencies in the U.S.,

Canada, and Puerto Rico, Accela products and services empower agencies to

increase efficiencies, reduce workload, and provide citizens and businesses

with more convenient access to government services. Accela is located in

San Ramon, Calif. Accela products can be purchased directly from the GSA

Schedule Contract #GS-35F-0249R. For more information, please visit

www.accela.com.