The Kenexa Research Institute Finds That Employees’ Confidence in Their Employers Varies Widely by Country
SOURCE:
Kenexa
2008-08-20 10:00:00
The Kenexa Research Institute Finds That Employees’ Confidence in Their Employers Varies Widely by Country
Effectiveness of Management and Desirability of Products Drive Differences
WAYNE, PA–(EMWNews – August 20, 2008) – A new study conducted by the Kenexa Research
Institute (KRI), evaluated employees’ confidence with their
organizations. The results from a randomly selected group of more than
16,000 workers, from 12 countries, indicate that employees in India (82%)
have the highest overall level of organizational confidence, followed by
those in the United States, Russia and Brazil (all 74%). Employees in Japan
have the lowest levels of confidence (48%).
Organizational confidence has two contributing factors: internal and
external. Internal organizational confidence is defined as employees having
confidence in their organization’s future, believing their organizations
are managed effectively and feeling that the products/services are of high
quality. External organizational confidence is defined as employees
believing their organizations’ products are sought after, that the
organization is viewed as competitive and the industry in which the
organization is operating in considered robust and healthy.
When compared to internal factors, external factors received higher, more
favorable scores in most countries with the exception of Germany and India;
they were equally rated in France. The countries with the largest
differences between external factors and internal factors were Spain (7
points), Japan (6 points), Russia (6 points) and Italy (5 points), with
each being more positive on external confidence factors.
Saltzman, East Coast Practice Leader for Kenexa (
“An examination of the differences or gaps, and not just the absolute
numbers gives us some indication of how employees view the desirability of
their employers’ products and competitiveness contrasted with how well they
feel they are being managed and the future of their organizations. Viewed
in this manner, employees in Spain, Japan, Russia and Italy are leaning
more strongly toward quality and attractiveness of their products, while
employees in Germany and India lean more toward being effectively managed.”
He continued, “However, Japan (44%), Italy (48%), France (57%) and the
United Kingdom (58%), more traditional economies, had the greatest concerns
about their employers’ industries, while three rapidly expanding economies,
India (79%), Brazil (73%) and China (70%) reported the most confidence.”
Russia has the largest contrast (24 points) between having sought after
products and industry health. Eighty-eight percent of the respondents
indicate that their organizations’ products are in demand, but only 64%
indicate that their employers’ industry is robust and healthy.
Saltzman stated, “Today, Russia has products that are critical to the
world’s economy, but the industries in which these organizations are
operating are not necessarily viewed as healthy.”
This study was part of a larger quarterly study that Kenexa undertakes to
measure business conditions in major markets. Kenexa has an unequalled
database of worldwide employee survey results from workers in Brazil,
Canada, China, France, Germany, India, Italy, Japan, Russia, Spain, the
United Kingdom and the United States that allows the company to provide
exceptional insights to organizations of all sizes on a global basis. This
business-critical information enables international organizations to better
maximize their overall performance.
About Kenexa
(
workforces using a combination of software, employee research science and
business process optimization. Kenexa’s global solutions include applicant
tracking, onboarding, recruitment process outsourcing, employment branding,
skills and behavioral assessments, structured interviews, performance
management, multi-rater feedback surveys, employee engagement surveys and
HR Analytics. Kenexa is headquartered in Wayne, Pa. (outside Philadelphia).
Additional information about Kenexa and its global products and services
can be accessed at www.kenexa.com.
