BASKING RIDGE, N.J., Aug. 11 /EMWNews/ -- The company with the

nation's most reliable wireless voice and data network today introduced

Visual Voice Mail, a new application that lets customers manage their voice

mail on their phones. Available today on the Voyager(TM) by LG, Visual

Voice Mail provides an easy-to-use display screen with one-touch access to

listen to voice mail messages. Customers can also delete, reply and forward

their voice mail messages without having to listen to prior messages or

voice instructions, making Visual Voice Mail ideal for busy professionals

who want a more effective way to manage and respond to messages.



    Visual Voice Mail allows customers to see a list of all of their voice

mail messages with important information, such as date and time of receipt,

as well as message duration, in order to prioritize and efficiently manage

their voice mail messages directly from their phones. When a caller leaves

a new voice mail message, the Visual Voice Mail application pops up,

alerting the customer that a new voice mail message has been received. From

the phone display, customers can select from a number of options, including

call back, reply, forward, add to contacts, and archive message (to

internal or external memory).



    Customers can store up to 40 messages for 40 days -- double the storage

capacity and nearly double the retention time of Basic Voice Mail. In

addition, customers can create up to 10 greetings, as well as up to 20

distribution lists and 50 distribution members to receive messages.



    "Verizon Wireless recognizes that voice mail plays a large role in how

customers conduct business and manage the balance between their personal

and professional lives," said Mike Willsey, executive director for

marketing, Verizon Wireless. "With Visual Voice Mail, we're able to offer

customers more options to help them better prioritize voice mail messages

from family, friends, colleagues, and business partners in a more timely

and effective manner."



    Technology Providers



    Verizon Wireless' Visual Voice Mail service is powered by

Alcatel-Lucent and Comverse. Alcatel-Lucent, a leading provider of

messaging solutions worldwide, is deploying the Alcatel-Lucent 5150

Messaging Applications Broker (MAB) which provides enhanced notification

and content delivery services for voice, text and video messages through an

intuitive visual interface. Visual Voice Mail eliminates the need to

dial-in and listen to messages in sequential order, making it easier for

customers to manage messages. Alcatel-Lucent is also providing network

integration services for Visual Voice Mail.



    Comverse is a pioneer and market leader in Visual Voice Mail services,

which are deployed over its InSight Next-Generation Voicemail Platform.

Visual Voice Mail improves the customer experience with solutions for

today's diverse lifestyles and different technologies. New messages are

delivered to the handset for one-click access, and message details are

displayed at a glance.



    Availability and Pricing



    Verizon Wireless customers can find the Visual Voice Mail application

on the Messaging menu under option 6 on their Voyager by LG phones. Visual

Voice Mail is available for $2.99 monthly access, per line, plus airtime or

megabyte charges and messaging fees, depending on a customer's plan.

Customers should take their Voyager by LG phones to any Verizon Wireless

Communications Store to receive the free software update. Verizon Wireless

expects to offer Visual Voice Mail on additional devices in the coming

months.



    For more information about Verizon Wireless products and services,

visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go

to http://www.verizonwireless.com.

    About Verizon Wireless



    Verizon Wireless operates the nation's most reliable wireless voice and

data network, serving 68.7 million customers. Headquartered in Basking

Ridge, N.J., with 70,000 employees nationwide, Verizon Wireless is a joint

venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE:

VOD). For more information, go to: http://www.verizonwireless.com. To preview and

request broadcast-quality video footage and high-resolution stills of

Verizon Wireless operations, log on to the Verizon Wireless Multimedia

Library at http://www.verizonwireless.com/multimedia.